[TenTec] TT Service

[mcelmer1]

Turn around time is excellent: usually less than 2 business days. This is 
based on  3 shipments last year. What peed me off: the equipment never 
should have left the factory because it was DOA (dead on arrival) at my 
house.

The guys in the service department are quite knowlegeable. However, you must 
call them for an update: progress report, what is wrong with the unit, etc.

W8TRN
----- Original Message ----- 
From: "wa8vbx" <wa8vbx at wideopenwest.com>
To: <tentec at contesting.com>
Sent: Sunday, January 07, 2007 9:18 AM
Subject: [TenTec] TT Service


> Ok guys and gals;
>
> I had something go wrong in my Jupiter(low or no output on any band), so I 
> am sending it back to TT for service/repair.
>
> How good is TT service as far as getting it and and back to you in the 
> quickest time, do they also let you know how much it is going to cost 
> before they do any repairs.
>
> This is the first time I have had to send anything to them for repair.
>
> Thanks and 73
> Kurt
> K8YZK
> _______________________________________________
> TenTec mailing list
> TenTec at contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
>