[TenTec] Repair history for Orion

[Jerry Volpe]

My Orion 565 has not been back to the factory since I purchased over two 
years ago. It was in the last production run.

The only issue that I have had other than a few firmware bugs is an 
intermittent trouble with the RIT/XIT encoder. Ten-Tec service took my 
information and a when they had isolated the issue they provided 
detailed instructions on how to repair the problem myself (they know I 
am an EE with RF experience) or if I preferred invited me to send it to 
them for repair. (Just checked now and its working nicely.... ).

I have had one or more Ten-Tec transceivers in my shack since 1970 and 
never, as yet, had to send anything back for repair. Now that doesn't 
mean I haven't had problems over all those years, but none I wasn't able 
to fix myself due to excellent information and support from Ten-Tec.

73,
Jerry, KG6TT

-- 
Ralph Jerald "Jerry" Volpe
Amateur Radio Operator KG6TT
ARRL Member & VE
FISTS 12304

788 Chestnut Drive
Fairfield, CA 94533

kg6tt at arrl.net

510 325-7724
707 399-8838 FAX