[TenTec] Information
Ten-Tec Amateur Radio Sales
sales at tentec.com
Thu May 29 15:12:18 EDT 2008
>yqj: Referring to Elecraft here as being smart, they
>will state in public that your idea has value - "it's
>on the list", whether or not it's an actual priority.
I'm not sure I understand how that would have benefited Ten-Tec if we had done the same thing. You're saying that
acknowledging a request publicly and then not acting on it because it's not a priority is smart customer service?
When we've done that in the past vis a vis the Orion and other radios we've later regretted it.
73
Scott Robbins
W4PA
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