[TenTec] New Firmware

[Wayne Whitman]

I hear you Lee.  Yes, I am still a loyal TT customer (4 TT rigs so far)
and if they come out with something new, I may just pop for it.
I do really love their rigs and my Orion II is an amazing transceiver. 
I also have an Omni VII which is a great rig.
Having worked for small engineering companies myself, I understand their
problems.  Unfortunately, updating old firmware does not increase your
cashflow or profitability.

I'm just trying to point out the difference in customer support between
companies after all the B*******g going on here about delayed firmware
releases.

73,
Wayne
K4ELO

On Sun, 01 Mar 2009 22:03 -0500, kc9cdt at aol.com wrote:
> Wayne,
> I can see your points. While I do like the OII very much....I am not sure
> what's going on down at TT.
> Getting OII (and O) finished (for the most part) is certainly not a
> priority there.
> I beleive they are in geneal good people and do a good job of HW tech
> support, but as to the firmware I think they are either not fully
> qualified to do it..or just don't spend the time needed.
> 
> The list of issues in this release is rediculous. Yes, it has some good
> features and the RF AGC is back finally (why did they change it anyways)
> so I like the changes for the most part so far. But these common failures
> should have been sorted? long time ago. 
> A for effort, but comming up short. 
> 
> I like TT and I'm supporting TT (USA!) but I cannt believe Jack B. is
> happy with this???
> 73,
> Lee, KC9CDT
> 
> 
> 
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Wayne Whitman <wwhitman at fastmail.fm>
> To: TenTec List <tentec at contesting.com>
> Sent: Sun, 1 Mar 2009 8:35 pm
> Subject: [TenTec] New Firmware
> 
> 
> 
> After reading about all of the problems, I think that I'll just sit this
> one out.  I'm not a waterfall user anyway.
> 
> Now I know why I bought a Flex 5000A.  Bugs are fixed within hours, or a
> day or two at the most in my experience.  Company president, tech
> support, and chief software developer regularly monitor and contribute
> to the reflector.  I have had the Flex for 4 months and the Orion II for
> over a year.  Under all circumstances I have tried, the Flex equals or
> outperforms the Orion II.  It's just a lot more flexible (no pun
> intended) when it comes to operation, plus the filtering is nothing
> short of amazing, and I can get a digital program, a logging program,
> and a dx spotting program all working on CAT at once.  Being able to
> accurately 'see' the pileup on dx and the stations responding on what
> frequency is amazing.  Just point and click to go the last responder's
> frequency.
> There is absolutely no comparison to the Orion II display.  Plus the
> majority of the code is open source so you can even pick from different
> versions, or contribute yourself, or make your own.
> 
> Don't think I'm bashing TT here.  I have been a loyal TT customer,
> purchasing three new transceivers in the last three years.
> I'm just a convert to what is for me a better rig with much better
> support.
> 
> Orion II may just be up for sale soon.  I'm thinking about it.
> 
> 73,
> Wayne
> K4ELO
> _______________________________________________
> TenTec mailing list
> TenTec at contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
> 
> _______________________________________________
> TenTec mailing list
> TenTec at contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
-- 
  Wayne Whitman
  Cell:270-282-3550
  wwhitman at fastmail.fm