[TenTec] TEN-TEC announces new amplifier

chacuff chacuff at cableone.net
Sun Aug 12 10:33:41 PDT 2012


I'm not sure what issue you speak of on the Orion.  I think it works quite 
well.  It works differently than the Icom implementation but I find it to be 
better in many ways.  Maybe you are speaking of the Noise Blanker which, as 
in many brand of radio's has limited function.

Cecil
K5DL
----- Original Message ----- 
From: "Jose F Ballester" <jfballester at gmail.com>
To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
Cc: <jerry at w5jh.net>
Sent: Saturday, August 11, 2012 10:48 PM
Subject: Re: [TenTec] TEN-TEC announces new amplifier


>I have an Eagle and as others can buy an Orion II or any other radio 
>costing much more, but why not fix the NR of this one on the Orion? 
>Tempted to purchase another brand if this isn't taken care of.   It must 
>cost Ten-Tec in lost sales when others have a superior NR function. 
>Software updates don't make money in themselves, but if it costs them lost 
>sales of their radios???   I'd rather purchase an USA manufactured radio 
>even if I have to pay more.
>
> 73 de WP3HW
>
>
> On Aug 11, 2012, at 7:41 PM, Mike Stricker <info4mjs at yahoo.com> wrote:
>
> Hi Jerry,
>
> I understand your point perfectly well.  John Henry told me that adjusting 
> the alignment is very easy...just changing a variable in the FW.  If it is 
> that easy then it should be done so they can put that issue to rest. 
> Others have mailed TT and myself about this same problem.
>
> Although you and others may not think that Ten Tec makes money off of 
> software updates, they do.  I'm in the market for another radio and I like 
> Ten Tec but I don't like the fact that they can't solve simple issues in a 
> reasonable amount of time.  Granted, they may make no money on fixing that 
> issue but they are going to lose at least a $2000 worth of sales because I 
> won't buy another product from them until they demonstrate that they can 
> fix a very simple issue. Heck, it's not like I'm asking for a new 
> function:-)  I'm willing to bet that as long as they don't fix that bug, I 
> will continue to broadcast here and to John, that I am waiting and I 
> suspect they'll lose more than just my sale.
>
> WA1SEO
>
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