[TenTec] 40m BCI and Ten-Tec vs. Elecraft

Mon Jul 23 08:36:14 PDT 2012

I think some people will complain if you hangem with a new rope.  Ten tec's been very very good to me. 

Sent from my iPad

On Jul 23, 2012, at 10:07 AM, d.e.warnick at comcast.net wrote:

> 
> 
> Well said, Wade. I can't wait for the bands to open up a bit so this endless whining will stop 
> 
> 73 
> 
> Dave 
> 
> WA3F 
> 
> 
> 
> ----- Original Message -----
> 
> 
> From: "wade staggs" <tvman1954 at gmail.com> 
> To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com> 
> Sent: Monday, July 23, 2012 8:00:43 AM 
> Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft 
> 
> *There comes a time in every things life cycle, where the Labor Costs 
> alone, would quickly eclipse the value of the equipment. I can imagine that 
> this is always a tough call for the folks at Ten Tec to make. As for 
> aftermarket parts, or an endorsement of someones board or service? If, you 
> owned the factory, would you send someone to Joe Blow for an upgrade or 
> modification? You would be endorsing someone Else's product or service with 
> factors and business practices beyond your control. I could never recommend 
> someone Else's services. As a person I could but, as a business that would 
> be unwise. Personally, the other day I took 2 hours of my time to repair a 
> neighbor's DVD/Blueray Player. He could have bought a new one at Wallyworld 
> for $ 39.95 but, at a $ 65.00 an hour labor rate? For 2 hours labor, things 
> would have been quite different. Several weeks ago, a friends Corsair just 
> quit transmitting. After troubleshooting it, I found a ten ohm resistor 
> open and a shorted cap in the keying circuit. If, I had been the service 
> center. First, I would not have known the person or the radio's history. 
> Instead of just fixing the one problem, and to making sure that all was 
> well. The factory would have needed to check all functions, alignment and 
> make sure that all factory mods and upgrades were done. The Labor and 
> Shipping could have quickly piled up to be more than this Vintage Rig was 
> worth, even on Epay! Which would you rather tell a customer? 1. Your Rig is 
> too old and the repair bill would be more than we could recover if, you 
> decide Not to repair it ! Or.... 2. Sorry, we can no longer get the needed 
> parts. I know what I would say.* 
> *         I HAVE NEVER ..... called Paul Clinton or anyone at the service 
> center with a schematic and smoking soldering iron in hand that they did 
> not bend over backwards to help me out. In many cases Paul has sent small 
> parts to me Free of Charge. Ten Tec is a business, They must follow 
> business practices and guidelines. Call KenYaeChicom and try to get the 
> service manager on the phone !!!* 
> *                                                     End of rant 73 de 
> Wade/KJ4WS* 
> 
> 
> On Sun, Jul 22, 2012 at 9:34 PM, Jerry Haigwood <jerry at w5jh.net> wrote: 
> 
>> Barry, 
>>     This part we are talking about is not completely obsolete.  Glenn of 
>> DMS 
>> Labs has purchased a large quantity of these parts (Motorola 68705P).  So, 
>> TenTec cannot claim they cannot get the part.  It is a matter that they 
>> (TenTec) has chosen to not buy the parts anymore.  When one of their radios 
>> hit a certain age, they do not recommend sending it in to them for repair 
>> because they no longer want to work on it.  At the very LEAST, Tentec 
>> should 
>> recommend who to go to in order to find repair parts and service.  A 
>> simple, 
>> "We don't repair these radios anymore but we recommend you obtain service 
>> from XYZ."  A GOOD company would do that for their customers. 
>> Jerry W5JH 
>> 
>> 
>> -----Original Message----- 
>> From: tentec-bounces at contesting.com [mailto:tentec-bounces at contesting.com] 
>> On Behalf Of Barry N1EU 
>> Sent: Sunday, July 22, 2012 4:31 AM 
>> To: Discussion of Ten-Tec Equipment 
>> Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft 
>> 
>> On Sun, Jul 22, 2012 at 1:54 AM, Jerry Haigwood <jerry at w5jh.net> wrote: 
>> 
>>>   I contacted TenTec to see what fixes they may have for the display 
>>> logic board.  Paul informed me they don't have any fixes for this board. 
>>> Paul also stated that the Corsair II was so old that it is not worth 
>>> fixing and he does not recommend sending it to TenTec for repair. 
>>> Well, so much for that great TenTec support we have all been discussing. 
>>> 
>> 
>> It's clearly not economically feasible for Ten-Tec to invest engineering 
>> resources in designing a work-around for parts that are no longer available 
>> in a 25 year-old radio.  I might not like it but I wouldn't blame any 
>> company taking that position. 
>> 
>> Barry N1EU 
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