[TenTec] Advice on my Omni VI

[Barry N1EU]

An interesting issue.  I'd offer up two possibilities to consider as well:

1.  With technician turn-over, it could be VERY difficult for Ten-Tec to
maintain a high level of expertise in Omni VI troubleshooting.  How are you
going to train a new guy today to be an expert Omni 6 troubleshooter,
especially when it's probably not that often that an Omni 6 comes across
the bench?  I would think it's likely that the ace troubleshooter from 15
years ago is gone now.

2.  With that in mind, Ten-Tec might be in a bind when it takes the tech
several hours to crack a tough Omni 6 problem - they're damned if they
present the customer with a high labor bill and they're damned if they
don't.

I would think there are third party repair techs around that specialize in
these older Ten-Tecs who might be a good option for all parties concerned.

73,
Barry N1EU

On Fri, Apr 12, 2013 at 7:27 PM, Richards <jrichards at k8jhr.com> wrote:

>
>
> On 4/12/2013 11:22 AM, Roger Rippy wrote:
>
>
> I agree with the personal assessment that TT does not really want to work
> on Omni VIs any more and that really leads me to question TT's direction
> and core values.
>
>         Well... er... um...  I have lower expectations.
>
>         Few manufacturers in any line support products
>         as long as TT.  There has to be a practical
>         limit in the development cycle - at some point
>         I expect a cession of product development, and
>         eventually, cessation of service support, depending
>         on parts availability, available service manpower,
>         and the need to support newer products.  I am
>         surprised TT provides service of its legacy equipment.
>
>         Observation:
>         I don't believe that "other American manufacturer"
>         has such an extensive legacy to support, as it is
>         a relative newcomer to the business.
>
>
>
> So do you invest in an Omni VII, knowing someday TT
>
> might choose to stop fully supporting this product
> or do you look at that other American amatuer radio
> manufacturer for your next rig.
>
>
>
>         I DID. And, I do that with virtually every product
>         I purchase, knowing the manufacturer may someday
>         cease servicing or supporting it.  I expect parts
>         will eventually be unobtanium and and leave me
>         and the manufacturer stranded.  I expect this
>         of any product form any manufacturer.
>
>
>
>
>
> really like my Omni VI and would turn around and buy a new one today if it
> was available.
>
>
>         Interesting thought!   I love my Omni VII,
>         but I would consider buying an Omni VI if
>         it was still offered new.  I would not have
>         purchased a Jupiter, but I could have purchased
>         a brand new Omni VI if that was still in the
>         product line.
>
>
>
> Just MY take... I appreciate yours.
>
> ----------------- K8JHR --------------------------
>
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