[TenTec] LAST WORD ON ORLANDO HAMFEST

[David and Dianne on Comcast]

"But, it sure is an odd way of doing business." -- 
Ya think??

Coupled with the fact that TT has not advertised 
in QST for the past two months and has had no 
product advertising (except for promoting its own 
web site) in QST since last August, it all does 
not inspire much confidence with customers (of who 
I am one since 1996) about the current condition 
or future viability of the company.

How can anyone be expected to try their products 
if there are no dealers, no print advertising, 
IMO, a less than optimum web site and they don't 
appear at all but the one big show. I don't take 
much comfort in their committing to Dayton. Would 
you expect less? They need to assure us that they 
will be there? Wow.

Elecraft, a similar sized company, seems to 
understand that the shows, big and small, a 
voluminous, technically oriented web site, 
Dxpedition sponsoring and word of mouth 
satisfaction are all their significant source of 
sales leads and they do not offer a 30 day trial. 
As for "no questions" on the TT 30 day trial 
returns ...not exactly true.... as I can attest 
from the past. Lots of questions as to why. The 
refund was made, but IMO begrudgingly. I would not 
want to try it again.

This mystery surrounding the need for their 
customers to e-mail Jim Wharton about their recent 
decision, IMO its simply no way to treat customers 
who have growing legitimate concerns based on TT's 
very public, recent corporate decisions. Having 
run a successful business for 34 years, I can 
attest that it is not the customer's privilege to 
do business with the company but rather the other 
way around.

I bought an Omni VII last year and do like and 
enjoy it very much, along with my K3. But I will 
have had hard time convincing others to give it a 
try in light of these recent peculiar corporate 
marketing decisions, the questions they imply and 
TT chooses to leave unanswered, evoking legitimate 
concerns .

73 de N1LQ-Dave