[TenTec] Eagle problem? vs. a Volvo AM - OFF TOPIC LIKE MAD

[Kris Merschrod]

Guys I can see this as a long long thread, but I promise not to go into my 
1959 XK-150s and its AM radio.  (No I did not return the Jag :>).  When you 
are young and romantic the radio is, well, background noise anyway.

Kris KM2KM

----- Original Message ----- 
From: "Rick - DJ0IP / NJ0IP" <Rick at DJ0IP.de>
To: "'Discussion of Ten-Tec Equipment'" <tentec at contesting.com>
Sent: Thursday, May 08, 2014 4:19 PM
Subject: Re: [TenTec] Eagle problem?


> Jim, are you saying that you wanted to give your Volvo back because the AM
> radio did not work right?
>
> 73 - Rick, DJ0IP
> (Nr. Frankfurt am Main)
>
>
> -----Original Message-----
> From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of Jim Allen
> Sent: Thursday, May 08, 2014 9:18 PM
> To: Discussion of Ten-Tec Equipment
> Subject: Re: [TenTec] Eagle problem?
>
> Could the problem possibly be in the local set up somehow?  It seems very
> odd that a radio that won't work as expected in one's shack goes back and
> works just fine on the bench at Tentec.
>
> It might be just the bad radio that occasionally makes it through QC.
> Maybe he should turn this one in and buy another in a few weeks or
> something.
>
> This story may have some relevance.........
>
> I had a lemon law problem with my last Volvo (I already gave away the
> ending!).  I bought it new and the AM radio was bad.  In 16 repair 
> attempts,
> they couldn't get it right.  I have no idea why.  Anyway, at that point 
> they
> said there was nothing more they could do.
>
> Well, there was ONE more thing.  I hired a lemon law attorney who made 
> them
> buy the car back, 30 months old with ~30,000 miles on it and got all my
> money back except a few hundred dollars and Volvo had to pay the attorney.
>
> It was my 8th Volvo over about a 25 year period.  What Volvo might have 
> done
> was take that car back, give me another one out of their gently used
> inventory, maybe with fewer miles on it or something, and I would probably
> be driving Volvos even now.  Instead, they turned a loyal customer into a
> former customer, at great expense, too.
>
> Just a thought.
>
> 73 de W6OGC  Jim Allen
>
>
>
> On Thu, May 8, 2014 at 2:06 PM, GARY HUBER <glhuber at msn.com> wrote:
>
>> A local amateur recently chose to take a new Eagle on the 30 day
>> evaluation plan. He likes the receiver but has had problems with the
>> transmitter (after a few minutes on transmit the cooling fans spool up
>> and the radio shuts down).  He communicated with Ten-Tec Service,
>> followed instructions for power, grounding, etc. but was unable to
>> resolve the TX shutdown problem. The Eagle was sent back to Ten-Tec
>> for service, but upon return it appears to have the same problems as
>> before. I saw the Eagle and a disappointed customer this morning. He
>> is at or near the 30 day mark of the evaluation and is troubling over
>> a decision of returning the Eagle Friday morning to get his money back
>> or buying a radio with an apparent problem.
>>
>> I have no skin in this game. I am a Ten-Tec Ambassador but to the best
>> of my knowledge, I have not been identified as such for this Eagle and
>> will not benefit one way or another. I am however a long time owner,
>> user, and proponent of Ten-Tec products and see the possibility of
>> disappointed and dissatisfied customer as the result of
>> misunderstanding or miscommunication. Any positive suggestions to
>> solve this problem for a friend is greatly appreciated.
>>
>> 73 & DX,
>> Gary - AB9M
>> _______________________________________________
>> TenTec mailing list
>> TenTec at contesting.com
>> http://lists.contesting.com/mailman/listinfo/tentec
>>
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