[TenTec] Ten Tec Repair Rates

Byron Peebles NZ3O at arrl.net
Wed Jul 15 20:01:03 EDT 2015


I couldn't agree more, Steve.
And, to prove it, my Orion II is at Ten-Tec right now.

There are some things where bargains aren't bargains.

73, Byron

On 07/15/2015 12:00 PM, tentec-request at contesting.com wrote:
> Back in 1979 Motorola was billing $65.00 an hour for my efforts. So,
> >what Ten Tec is charging is not really out of line.  A while back I had
> >troubles with my Kenwood TS790A VHF/UHF multimode.  It had low power
> >output on SSB.  Realizing that it was too old for Kenwood to service it,
> >I took it to a prominent Midwest vendor for service.  I explained the
> >symptoms with great care.  I got a call that they could find nothing
> >wrong with it, so I drove up to their place, and watched the tech keying
> >it on FM, saying that he could find nothing wrong with it.  This was
> >after Miles had retired... So, I paid them their fee, and had it fixed
> >by a local tech who knows what he is doing.  It was a bad diode on the
> >ALC board.  If you want competent service, you have to be willing to pay
> >for it. All rigs have problems eventually.  At least Ten Tec tries to
> >service anything they ever made, assuming that parts are available. As
> >opposed to their Oriental competition.  It is hard to get parts even for
> >very popular foreign radios now.  I have worked as a service tech, and
> >it is not an easy job.
> >
> >73,
> >
> >Steve WA9JML



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