[TenTec] New TenTec website is up and running

[rick@dj0ip.de]

No!

Message from the new Ten-Tec President:

"The service at tentec.com email is monitored Monday through Wednesday. At this
time we are unable to offer extensive telephone or email support for amateur
customers.  Please do NOT call Dishtronix in Ohio. They can't answer your
service question and  will refer you to this email contact.  We understand
you may find this inconvenient, but with the present resources it is the
only possible way we can deal with the continuous volume of telephone calls
that paralyzed the service department in the past. On a positive note,
repairs under new management policies are averaging less than two weeks
instead of months, so the changes to the service organization have been
successful. Please don't think we aren't willing to repair your radio. We
are anxious to help you get back on the air, and will repair any radio we
made IF we can get the parts.  This can be challenging given the nearly
fifty year history of the company."

Currently the only way to contact them is via email.

73 - Rick, DJ0IP
(Nr. Frankfurt, Germany)


-----Original Message-----
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of Bill Price
Sent: Thursday, June 02, 2016 5:44 PM
To: Discussion of Ten-Tec Equipment
Subject: Re: [TenTec] New TenTec website is up and running

is there a phone number for tech support at Tentec

thank
73
Bill AG8ZO

________________________________________
From: TenTec <tentec-bounces at contesting.com> on behalf of N0CZV Roadrunner
<n0czv at roadrunner.com>
Sent: Thursday, May 26, 2016 5:27:51 PM
To: Discussion of Ten-Tec Equipment
Subject: [TenTec] New TenTec website is up and running

Looks like the new Ten Tec website is up and running:

www.tentec.com

Steve, N0CZV

Sent from my iPad

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