[TenTec] Post to the Amps Reflector from Dishtronix

[Frank Tucker]

Not only do you have a printable copy of what you received, you have a
printable copy of what you sent. (provided you save your sent messages)

Frank - K3GDX

-----Original Message-----
From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of Jim Brown
Sent: Saturday, September 24, 2016 12:13 PM
To: tentec at contesting.com
Subject: Re: [TenTec] Post to the Amps Reflector from Dishtronix

On Sat,9/24/2016 5:46 AM, Wade Staggs wrote:
> I am also wishing nothing but the best for Ten Tec. My problems are 
> with a company that will not even answer their phone.

Wade,

The problem is that the person who answers the phone must 1) be able to do
more than make it stop ringing and 2) be paid. This is clearly a stripped
down operation. The Owner says he's trying to do his best. I am encouraged
that his first priority seems to be providing repairs for equipment sold by
the company whose remains he bought from a third party who ran it into the
ground.

This is NOT 1969. Email is a FAR more efficient way of communicating with
people, with providing support -- answering questions, getting parts
shipped, coordinating repairs, and far more cost effective than paying
someone to make the phone stop ringing. I know many people as old as 45
(including my son and his son) that use texting in place of email because
they see it as even more efficient.

Think about it -- with email, we can compose our thoughts and send it ANY
TIME, without worrying about time zones, or when we have time to do it. And
the person receiving it can read it when the work flow is most efficient for
him or her. No interruptions, no need to pay someone to sit next to a phone
8 hours (or more) a day, 5 days a week.

73, Jim K9YC

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