[TenTec] Post to the Amps Reflector from Dishtronix
Gary J FollettDukes HiFi
dukeshifi at comcast.net
Mon Sep 26 09:53:51 EDT 2016
The Kachina DSP 509 predated the Pegasus by quite a few years…
Gary
> On Sep 26, 2016, at 4:21 AM, Wade Staggs <tvman1954 at gmail.com> wrote:
>
> Hello Rom,
> It's great to hear from you. I have bought two shops in
> the past and have helped others with such things. In most contracts of
> purchase, The Phone Numbers, Business Name and other such things should be
> part of the sale. In the 90's my friend Bob, sold his business and had a
> five year non compete clause built into the deal. He could work for anyone
> he wanted but, could not open another shop in his name or have his name in
> any advertising dealing with electronic repair. In sort of a sneaky
> underhanded deal, he opened another shop in his sons name. With his son the
> owner in name only, it was allowed. The guy who purchased his business was
> really Pissed...This was a small local court decision and the new owner
> didn't really fight things too hard... But he got away with it. My hope is
> that when Mike bought Ten Tec, the name, telephone numbers and all
> intellectual property were a part of the sale. My hope is also that Mike,
> will be able to ride the storm out and make Ten Tec even better than it has
> ever been. Remember folks that the Pegasus was really the first SDR rig. (
> that I know of ) And the Jupiter which came later was an even better
> example of SDR done well. Let us all hope for the Omni VIII or an Orion III
> in the near future. And to see the Orange Dot returned to the Badge would
> be great also.
> 73 to all
>
> On Sun, Sep 25, 2016 at 10:46 AM, Ron Notarius W3WN <wn3vaw at verizon.net>
> wrote:
>
>> Sorry if I'm "late to the party", we've been dealing with a funeral
>> situation the last few days. So this may have already been covered.
>>
>> The old Ten Tec phone numbers are no longer in service. If memory serves,
>> most or all of them were discontinued under previous ownership, as part of
>> the dissolution of the company.
>>
>> Considering how the phone company works around here, it is possible that
>> the
>> phone company may not be making those numbers available to ANYONE,
>> including
>> the new Ten Tec, for an indefinite period of time. Or there may be other
>> issues that we are not privy too (such as an unpaid bill or three left
>> behind by the previous owners).
>>
>> Whatever the reasons are, the old phone numbers for the original Ten Tec
>> ard
>> not working, and may never work again. Continuing to try and call them,
>> and
>> then complain about it, is starting to sound like a Monty Python skit...
>>
>> We all wish that bringing Ten Tec (and for that matter, Alpha as well) back
>> into full operation was as simple as someone snapping their fingers. It
>> doesn't work that way; it can't.
>>
>> Patience.
>>
>> 73, ron w3wn
>>
>> -----Original Message-----
>> From: TenTec [mailto:tentec-bounces at contesting.com] On Behalf Of Wade
>> Staggs
>> Sent: Saturday, September 24, 2016 7:53 PM
>> To: k9yc at arrl.net; Discussion of Ten-Tec Equipment
>> Subject: Re: [TenTec] Post to the Amps Reflector from Dishtronix
>>
>> *OK, Let us use any repair business as an example. The business gets sold
>> to
>> a new owner. This has nothing to do with the many loyal customers. The
>> customers want to have repairs done. They want to purchase product and
>> parts. When they pick up the phone to call the business, that they have
>> been
>> loyal to for 40 years. The recording says " Were Sorry, you have reached a
>> number that is no longer in service . " So you call the sales number with
>> the same results. You try all three numbers known to you with the same
>> results. " What do you think the customer is going to think about that? I
>> am
>> Ten Tec Loyal to a fault. If any business is more worth saving, it is Ten
>> Tec. My thoughts here are not to disparage or complain. If I lived in
>> Sevier
>> County, I would probably volunteer to go over and answer the phones for
>> free. Please don't think that my statements are made in a bad way. Heck,
>> turn the ringer on the phone off and have an answering machine pick up on
>> the first ring. Tell folks that you will be answering the phone between the
>> hours of 3 to 5 PM Monday through Wednesday only. And that because of
>> restructuring, you just can't give away free technical help any longer.
>> Heck
>> fire fellows, they need to do anything needed to let the
>> 85 year old Ham that has No Idea how an email works. That Ten Tec is still
>> here and keeping their head above water. I just thank goodness everyday
>> that
>> Ten Tec has not gone the way of Heathkit yet. My hope is that the Brand and
>> Mr. Dishop, both live long and prosper, far more successfully than ever.
>> But, not answering the phone is Not the way to do business.
>> These are of course just my thoughts and opinion. What do I know? I have
>> only worked in or owned my own electronic repair shop for about 40 years.
>> Like the Cowboys of old, I ride for the Brand. hi .. hi ... Go Ten Tec....*
>> * 73 from
>> Wade of the Little Orange Dot.. KJ4WS*
>>
>> On Sat, Sep 24, 2016 at 11:12 AM, Jim Brown <k9yc at audiosystemsgroup.com>
>> wrote:
>>
>>> On Sat,9/24/2016 5:46 AM, Wade Staggs wrote:
>>>
>>>> I am also wishing nothing but the best for Ten Tec. My problems are
>>>> with a company that will not even answer their phone.
>>>>
>>>
>>> Wade,
>>>
>>> The problem is that the person who answers the phone must 1) be able
>>> to do more than make it stop ringing and 2) be paid. This is clearly a
>>> stripped down operation. The Owner says he's trying to do his best. I
>>> am encouraged that his first priority seems to be providing repairs
>>> for equipment sold by the company whose remains he bought from a third
>>> party who ran it into the ground.
>>>
>>> This is NOT 1969. Email is a FAR more efficient way of communicating
>>> with people, with providing support -- answering questions, getting
>>> parts shipped, coordinating repairs, and far more cost effective than
>>> paying someone to make the phone stop ringing. I know many people as
>>> old as 45 (including my son and his son) that use texting in place of
>>> email because they see it as even more efficient.
>>>
>>> Think about it -- with email, we can compose our thoughts and send it
>>> ANY TIME, without worrying about time zones, or when we have time to
>>> do it. And the person receiving it can read it when the work flow is
>>> most efficient for him or her. No interruptions, no need to pay
>>> someone to sit next to a phone 8 hours (or more) a day, 5 days a week.
>>>
>>> 73, Jim K9YC
>>>
>>>
>>> _______________________________________________
>>> TenTec mailing list
>>> TenTec at contesting.com
>>> http://lists.contesting.com/mailman/listinfo/tentec
>>>
>>
>>
>>
>> --
>> *Living one day at a time with Jesus as my Savior. But, still having Fun.*
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>>
>>
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>
>
>
> --
> *Living one day at a time with Jesus as my Savior. But, still having Fun.*
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