[TenTec] Prompt Ten Tec service

[Arthur Lewis]

*Mike,*

*I had the same experience with Ten Tec service a few months ago. I sent My
Orion in to change the battery and to fix a low volume when I used the
earphones. They fixed the problems and did a bit extra. Added some caps to
the power board and put in the latest firmware.  The also aligned the
transmitter.*

*They had it for about 3 weeks, but the charge was more than fair.  A real
relief to know that I can still get Ten Tec service.*

*Art WA8VSJ*

On Thu, Jun 22, 2017 at 9:54 AM, Bernie Skoch via TenTec <
tentec at contesting.com> wrote:

> Mike,
>
>
> What radio was it, and what was wrong?
>
>
> 73,
> Bernie
>
>
>
> -----Original Message-----
> From: Michael Chowning <mike.chowning at mgccc.org>
> To: TenTec <TenTec at contesting.com>
> Sent: Wed, Jun 21, 2017 10:42 pm
> Subject: [TenTec] Prompt Ten Tec service
>
> Just want to let everyone know that Ten Tec service is alive, well, and
> prompt.  I emailed Ten Tec a week ago today for a RMA # to return a radio
> for service.  Wednesday I received a RMA #, and shipped the radio,  They
> received the radio around 3:00pm Friday.  Today (Tuesday), I received a
> call from Tony at Ten Tec.  The radio is fixed, and will ship back to me
> tomorrow by Fedex.  That is quick, prompt service!  I hope to see Ten Tec
> become a healthy manufacturer of radio again soon.  This kind of service is
> a good omen.  Thanks, Ten Tec.
>     Mike, N8TTR
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