[TenTec] Prompt Ten Tec service

mcelmer1 mcelmer1 at netecin.net
Thu Jun 22 13:39:17 EDT 2017


Steve,

There is an email addy on the site for service but they check their mail 
Monday - Wednesday. Who knows when they respond to the mail.

Mike
W8TRN
----- Original Message ----- 
From: "Steve Ellington" <steven4lq at gmail.com>
To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
Sent: Thursday, June 22, 2017 11:15
Subject: Re: [TenTec] Prompt Ten Tec service


> How did you even know how to get an RMA?
> The TT web site shows absolutely nothing. No number, no address, no
> instructions.
> http://www.tentec.com/
> You must have inside information.
>
> Steve N4LQ
>
> On Wed, Jun 21, 2017 at 10:36 PM, Michael Chowning 
> <mike.chowning at mgccc.org>
> wrote:
>
>> Just want to let everyone know that Ten Tec service is alive, well, and
>> prompt.  I emailed Ten Tec a week ago today for a RMA # to return a radio
>> for service.  Wednesday I received a RMA #, and shipped the radio,  They
>> received the radio around 3:00pm Friday.  Today (Tuesday), I received a
>> call from Tony at Ten Tec.  The radio is fixed, and will ship back to me
>> tomorrow by Fedex.  That is quick, prompt service!  I hope to see Ten Tec
>> become a healthy manufacturer of radio again soon.  This kind of service 
>> is
>> a good omen.  Thanks, Ten Tec.
>>     Mike, N8TTR
>> _______________________________________________
>> TenTec mailing list
>> TenTec at contesting.com
>> http://lists.contesting.com/mailman/listinfo/tentec
>>
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