[TenTec] Prompt Ten Tec servic

Michael Chowning mike.chowning at mgccc.org
Tue Jun 27 16:23:31 EDT 2017


Just a followup.  I received the repaired 6N2 on Monday, June 26th.  I shipped it to them on Wednesday, the 14th of June, and they received it on Friday, the 16th.  They repaired the radio, and shipped it back to me, on Friday, the 23rd.  I received it on Monday, the 26th.  That is prompt service.  Thanks again, Ten Tec.
    Mike, N8TTR


> On Jun 21, 2017, at 10:36 PM, Michael Chowning <mike.chowning at mgccc.org> wrote:
> 
> Just want to let everyone know that Ten Tec service is alive, well, and prompt.  I emailed Ten Tec a week ago today for a RMA # to return a radio for service.  Wednesday I received a RMA #, and shipped the radio,  They received the radio around 3:00pm Friday.  Today (Tuesday), I received a call from Tony at Ten Tec.  The radio is fixed, and will ship back to me tomorrow by Fedex.  That is quick, prompt service!  I hope to see Ten Tec become a healthy manufacturer of radio again soon.  This kind of service is a good omen.  Thanks, Ten Tec.
>    Mike, N8TTR
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