[TenTec] Opinions

[bob barnes]

Mike I have been in and around business all my life please take a little advice get a thick skin, try to find someone who can help you I know almost impossible today but maybe someone will turn up,  go to work everyday with a plan of what you want to accomplish in your work day.
You need to prioritize things within your business if commercial is where your money is then that is the one most important, I have a strong feeling this repair business must be a biggee as if you are honest that will be a full plate and a money maker to you and your company.  Each and every part of your company has to be a profit center if you want a repair dept. whoever is doing these repairs has to make money for you!  At this point do not even consider bringing any radios out or new products until you get the bones corrected in your business!
Make a company policy of how your repair business is going to be handled if your customer sends you something for repair log it in, send the customer an email advising him you have it and it will be repaired ASAP but for him to send no emails to you or figure out a way for just important stuff to reach you.  
In my business I always wanted to do the big deals but after awhile I realized this just wasn't within my grasp especially finachial and I heard so many companies unable to collect their money after those big sales so what good was that.  I made a lot of money just hanging around the fringes doing things the big-boys thought was below them and I made a ton of money doing it that way.
Do not let problems overwhelm you and do not let people either on purpose or otherwise try to break you down you have a huge task ahead of you and I wish you the very best!
One more point in my dealings with employees be very careful as to what is exposed in your business billings, profits so forth I have been burned many times by things getting out to the wrong people.  It got to the point in my business I handled almost all billings and sales and profits myself as you grow it will be hard to do this but I built a million dollar business this way and I knew every aspect of my business!
good luck
bob
p/s I am always willing to discuss privately how I made a success of myself and business privately
 all things are possible in Christ Jesus our savior 

    On Tuesday, March 7, 2017 6:00 PM, Mike Dishop via TenTec <tentec at contesting.com> wrote:
 

  Thank you Jeff, I appreciate it also.
I really am doing the best I can everyone. I'm taxed at the length of human endurance. I get perhaps 100 email every day and simply can't respond to them all.  Sometimes they just get buried and lost.  I have a lot on me trying to turn all this around.  Sometimes I even get so slammed that I loose commercial customer quotes.
Lets make it an O3 when the timing is right :)
73,Mike
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