Topband: Idiom Press

[Steve London]

Why doesn't Rob do us all a favor and sell Idiom Press to a company that 
seems to have its act together, such as DX Engineering, Array Solutions 
or W4PA (Vibroplex/Spiderbeam USA) ? He's certainly not going to make 
any money the way he currently runs the company.

73,
Steve, N2IC

On 10/23/2013 09:40 PM, Doug Renwick wrote:
> I checked my email records and see the same story back in year 2008.  Some
> things never change.  I hope this time Rob gets his act together for good.
>
> Doug
>
> "Think of all the ways you can hurt yourself laughing."
>
> -----Original Message-----
>
> This is Rob Locher W7GH.  Idiom Press was started by my father Bob Locher
> W9KNI.  A few years ago he brought me on board, and then later retired,
> leaving me in charge.  I'd had no business experience before running Idiom
> Press.
>
> Recently I've had several unanticipated challenges that I've had to deal
> with.  The challenges have led to an order backlog, which has multiplied
> my workload.  I've dropped the ball in keeping up with emails and phone
> calls.  My father, and also friends and other concerned people, have
> reminded me that the most important thing to any business is contact with
> the customer.
>
> To the people I've inconvenienced, I'm sorry, and I apologize.  I am
> learning as I go.  I have a plan to get caught up with orders as quickly
> as possible.  Most importantly, I've personally refocused on customer
> contact.  I'll be contacting everyone with an outstanding order.  I must,
> however, ask customers for a little patience for the next month or so.
>
> 73,
> - Rob Locher W7GH
> Idiom Press
> _________________
> Topband Reflector
>
> _________________
> Topband Reflector
>