[TowerTalk] TRI-EX.

[Joel]

Dear Dave,
I have to admit I am confused a little bit by your posting on towertalk
concerning Tri-ex and Bruce from US Tower.  As a US TOWER dealer for just
about 14 years I have always had my customers dealer directly with my
company and not US Tower. Bruce had set up the dealerships so each company
(or dealer) can take care of problems directly from  the field  while they
deal directly with the business of making towers.
Did you deal with a company that could not take care of a  question or
problem that you had?  Also why do you think customer service should be
improved? Did you perhaps pick the wrong dealer to send money to?

With the above in mind, please let me know if you have any  situation that
was not taken care of.  I don't care if you purchased the tower from some
other dealer, I will help you out in either case. If you care to answer off
towertalk, that will be fine also.

I look forward to hearing from you.

'73,   Joel, K2QBV
First Call Communications,Inc
(a direct authorized dealer for US TOWER CORP)

Toll free; 800 HAMTOWER (800 426 8693)
E Mail; firstcall@cyburban.com
Fax; 914 357 6243
CHECK OUT THE NEW WEB SITE; www.firstcallcom.net
thompson@mindspring.com wrote:

> Great.  Congratulations to Force 12 for picking up the line of amateur
> towers.  Maybe now this will force Bruce at US Tower to be more customer
> oriented.
>
> BTW:  Tri-EX made a rotating tower as early as 1980.  Called the Clement
> Tower it used T-20 (better than Rohn 45)  sections and for the 120 footer
> was $8,000 in 1982.
> Price included the rotating parts and complete guying.
>
> Now who owns the rights to  EZ-Way?
>
> Dave K4JRB
>
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