[TowerTalk] Re: Hy-gain Rotor parts
Jim Rhodes
rhodes@willinet.net
Wed, 28 Jul 1999 14:17:03 -0500
This message just arrived here. Hope it answers some questions.
>Delivered-To: rhodes@willinet.net
>X-Sender: jshurden@mfjenterprises.com (Unverified)
>X-Mailer: QUALCOMM Windows Eudora Light Version 3.0.3 (16)
>Date: Wed, 28 Jul 1999 08:33:49 -0500
>To: Jim Rhodes <rhodes@willinet.net>
>From: Jim Shurden <jshurden@mfjenterprises.com>
>Subject: Re: Hy-gain Rotor parts
>
>Jim,
>
>We are finishing up doing a physical inventory of all Hy-gain parts and
>finsihed product. This process should be done either today or tomorrow at
>the latest. This needs to be done first before we can ship any parts, so
>when our customers call or email we can tell them yes we have the part or
>no we do not.
>
>Within the next couple of days we should have a firm idea as to what we
>have on-hand and what we need to order to get into full production, adn to
>start shipping the parts we have available to our customers.
>
>For the Hy-gain customers that are in need of parts please pass the
>information shown below on to them.
>
>
>++++++++++++++*********************************+++++++++++++++++************
>************
>
>Subject: Hy-gain Transition Period
>
>
>Dear Hy-gain Customer:
>
>As you probably already know, MFJ Enterprises, Inc. has acquired Hy-gain
>Antennas, Rotors and Towers. The Hy-gain will remain a separate entity
>with separate management, employees and manufacturing. The company will
>continue the entire product line that is currently being produced, plus
>several new products.
>
>Currently, Hy-gain is in the process of a transition period which will
>entail moving the facility down to Starkville, MS. Over the transition
>period, we will be moving all equipment, parts, finished product and
>machinery to the new Starkville, MS. location. It will then take a little
>more time to get everything set up and situated so we can get back into
>full scale production. During this time period, we are taking customer
>information for parts, manuals and catalogs. The information we need is
>shown below:
>
> Name and mailing address
> Hy-gain Model Number
> Part number for Hy-gain product
> Quantity of each part needed
> Phone number and email address
>
>As of now we have no parts, manuals of finished product to sell, and we
>would appreciate any and all information possible. However, we have all
>intentions of providing the same level and quality of Customer Service and
>Support as all Hy-gain cusotmer have in the past. However, we would
>greatly appreciate your cooperaiton and patience during this transition
>period, and we look forward working with you, and taking care of all of
>your Hy-gain needs.
>
>If there however, you experience any problems, please call us at
>800-647-1800 or fax us at 601-323-6551.
>
>Thank You,
>Jim Shurden
>MFJ Customer Service
>
>==============================================================
>
>
>
>At 12:29 PM 7/27/99 -0500, you wrote:
>>There are getting to be quite a few people out there who are getting
>>anxious about the availability of parts for their Hy-Gain/Telex/CDE rotors.
>> Is there an time frame yet for the distribution of some of these parts?
>>There is a HUGE installed base here and the owneres want to know. Even if
>>it is going to be a while they deserve some kind of answer. Personally, I
>>am not in need of any parts at this time. But I do have several rotors that
>>I try to keep functioning and do periodically need the odd part.
>>(see attached)
>>
>>>Delivered-To: rhodes@willinet.net
>>>From: "mike" <mihry@argontech.net>
>>>To: <towertalk@contesting.com>
>>>Date: Mon, 26 Jul 1999 20:07:25 -0500
>>>X-MSMail-Priority: Normal
>>>X-Mailer: Microsoft Outlook Express 4.72.3110.5
>>>X-MimeOLE: Produced By Microsoft MimeOLE V4.72.3110.3
>>>Sender: owner-towertalk@contesting.com
>>>X-Sponsor: W4AN, KM3T, N5KO & AD1C
>>>
>>> >> And then, they will
>>>>>probably want to make new ones to sell first - not replacement parts.
>>>>>""; and who knows how many
>>>>>start up problems they will have - don't know if they brought any
>>>>> If not, the early runs *could* be a
>>>>> A real pain in the rear for those who have a problem and worse
>>>>> Craig
>>>>>(Rotor Doctor) is out of everything too and he is hurting. I sent an
>>>>>e-mail to MFJ chiding them - no answer; not even an auto-acknowledgement
>>>>> Maybe we who are in need should ALL flood MFJ with
>>>>>e-mail - one per day from 100-200 Hams should clog their e-mail nicely.
>>>>> ""&"" are nice,
>>>>>but they are big $$$ and may be way more than one needs.
>>>>>
>>>>> Tom - WA2BPE - FN12 (Southern Tier - NYS)
>>>>>
>>>>>Mark Brown wrote:
>>>>>>
>>>>>> Hi All
>>>>>> I am looking for the 500 ohm direction pot for a hamm II
>>>>>>& mfj is a joke.
>>>>>> Mark
>>>>>>
>>>>>> --
>>>>>> en24gp 6m through 1296, BBQ rules, icq 41823284
>>>>>>
>>>>>> --
>>>>>> http://www.contesting.com/towertalkfaq.html
>>>>>> towertalk@contesting.com
>>>>>> towertalk-REQUEST@contesting.com
>>>>>> owner-towertalk@contesting.com
>>>>>> http://www.contesting.com/km9p/search.htm
>>Jim Rhodes KC0XU
>>rhodes@willinet.net
>>
>
>
Jim Rhodes KC0XU
rhodes@willinet.net
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