[TowerTalk] Poor customer service..

[K4JA Paul]

Hello All

I can only speak for NORMS ROTOR SERVICE.  I do all my contact via
e-mail with Norm.  He is excellent with customer service and e-mail
responce.  Something sounds funny to me.

GL
Paul K4JA



On Sun, 12 August 2001, KB7WW Art Moe wrote:

> Two weeks ago I sent e-mails to CATS and NORMS ROTOR SERVICE,
requesting
> price and availability of the AC capacitor used in the HAM-M series
of rotors.
> As of now I have NOT heard from either of them. I can't understand
how
> companies who give an e-mail address on there web page don't follow
up on
> there e-mail.  These two are not the first to ignore e-mails and the
won't
> be the last, but they won't get my $$$$$ either.

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