[TowerTalk] set the record straight

[UpTheTower@aol.com]

From: K4XT@aol.com
Message-ID: <5a.100a4bdb.279cb89b@aol.com>
Date: Sun, 21 Jan 2001 17:11:39 EST
Subject: Re: [TowerTalk] set the record straight
To: k2qbv@cyburban.com, towertalk@contesting.com

Joel

I think you misssed the point.

I ordered a product from First Call not your supplier, you represented 
yourself as part of the manufacturer,  you never informed me that your were a 
reseller until Nov.  

Joel, you "promised" me  8 week delivery max. You publish 4-6 weeks delivery .

You constantly "strung"me along and on many occasions verbally and in writing 
that I could cancel at any time.  So on Dec 26 you informed me Paragon had 
folded and my tower would be in Tulsa within two weeks and ready to ship to 
me. On jan 1, 2001 I asked for a report and you never once provided a report 
with the info requested.

I have canceled my order and you have not indicated if you would refund my 
monies advanced.

If it is the supplier to First call who is to blame, why did you not inform 
me in Nov they were in trouble, you knew that fact then, yet you continued to 
string me along.
I ask you to respond on TowerTalk whenwill you return my advance ?

You state you have many satisfied customers, I am sure you may but you also 
have many unsatisfied potential customers which you took funds in advance for 
work not performed.

If you are a honorable company you will address each of us whom you have 
taken an advance from, apologize for the delays you knew were occuring and 
advise us when our funds are being returned. 

As you can see there are a lot of Hams whom have advanced funds to First call 
with NO response from you on when those funds will be returned to the 
rightful owner.

Regarding Will-Burt I am sure they are quite innocent and it is unfortunate 
you placed their name in your advertisement on TowerTalk last week. They are 
taking heat due to the ad you placed and I do not think they should be 
brought into the problems we are addressing with First call Communications.

 I would like to request you respond through TowerTalk as I understand 
ARRL/QST will not accept any advertisements pending resolutions of complaints 
made against First Call Communications.  I will be most pleased to inform 
ARRL/QST that my complaint has been resolved.

Bill, K4XT

--
FAQ on WWW:               http://www.contesting.com/FAQ/towertalk
Submissions:              towertalk@contesting.com
Administrative requests:  towertalk-REQUEST@contesting.com
Problems:                 owner-towertalk@contesting.com