[TowerTalk] ISO 9000

[Avila, Edward]

Bill (W7TI) says it like it was greed is everything here......and I would
add American management/owners laughed at Demming until they began to lose
market share to our foreign competitors who had nothing else to offer but
higher quality at good prices, then they "suddenly" discovered Mr Demming
and his theories!!!

k6sdw

-----Original Message-----
From: Bill, W7TI [mailto:w7ti@jps.net]
Sent: Saturday, January 20, 2001 8:31 PM
To: Larry McDavid
Cc: Bob Wanderer; TOWERTALK
Subject: Re: [TowerTalk] ISO 9000


On Sat, 20 Jan 2001 19:38:47 -0800, Larry McDavid wrote:

>We ignored Dr. Demming, who was trying to get us to improve
>manufacturing quality through statistical methods. Ignored here, he
>brought these ideas to Japanese automotive manufacturers who fully
>embraced them. In turn they captured a very large fraction of our US
>automotive market, not because their products were less expensive, but
>because their products were simply more reliable. Only much later did
>American automotive manufacturers realize their mistake and undertake to
>learn about and implement Demming's ideas.

_________________________________________________________

America's problems with quality were not due to ignorance of Deming.  The
problems came from a conscious decision by upper management to maximize
profits
at the expense of quality.  Believe me, they were well aware of Deming but
they
believed they had a better way.  Had they wanted to improve quality,
Deming's
methods were right before them and quite well known.  When the American
consumer
finally got fed up, his methods were adopted.  My point is, it was sheer
greed,
not ignorance, which caused the quality problems.

Bill, W7TI

--
FAQ on WWW:               http://www.contesting.com/FAQ/towertalk
Submissions:              towertalk@contesting.com
Administrative requests:  towertalk-REQUEST@contesting.com
Problems:                 owner-towertalk@contesting.com

--
FAQ on WWW:               http://www.contesting.com/FAQ/towertalk
Submissions:              towertalk@contesting.com
Administrative requests:  towertalk-REQUEST@contesting.com
Problems:                 owner-towertalk@contesting.com