[TowerTalk] IIX - Outstanding Customer Service

kce kce at chartermi.net
Mon Mar 31 17:30:00 EST 2003


I have purchased some mobile radio mounting systems from this company.
Service is excellant and pricing very fair.
ken w8ob
----- Original Message -----
From: "Jim Idelson" <k1ir at designet.com>
To: "TowerTalk Post" <towertalk at contesting.com>
Cc: "doug" <iix at interaccess.com>
Sent: Monday, March 31, 2003 3:55 PM
Subject: [TowerTalk] IIX - Outstanding Customer Service


> Greetings TowerTalkers!
>
> Today I received an envelope containing a couple of small spare parts for
my
> IIX gin pole. I was so pleased with the service provided by Doug at IIX
that I
> wanted to let you all know. About a week ago, I called and told Doug that
I'd
> bent a threaded rod on the gin pole clamp, and that I wanted to order a
> replacement. He told me not to worry about it and just asked for my
address and
> shipped them out. Even though I bought the gin pole from another ham, he
> treated me like I was his best customer. I will definitely be looking for
ways
> to do business with IIX in the future!
>
> Jim Idelson K1IR
> email    k1ir at designet.com
> web    http://www.designet.com/k1ir
>
> _______________________________________________
>
> See: http://www.mscomputer.com  for "Self Supporting Towers", "Wireless
Weather Stations", and lot's more.  Call Toll Free, 1-800-333-9041 with any
questions and ask for Sherman, W2FLA.
>
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>




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