[TowerTalk] Good Service

Joe Giacobello k2xx at swva.net
Mon Sep 8 12:44:49 EDT 2003


I can certainly second the kudos for TenTec, Wireman and Craig.  I've 
had no experience with the others.

73, Joe

WD4K wrote:

>Considering the way a lot of people do business these days, exceptional
>customer service needs to be recognized. I sent two ICE bandpass 419's for
>recalibration, etc., and I received them back completely gone through and as
>new. There was no invoice. I called to see about an invoice and what I heard
>from Mike was no charge and a committment to their customers needs.
>That made me think about all of the bad experiences we hear about (which we
>should be made aware of), and few comments about the good guys who support
>our hobby. So, for me personally, I would like to thank Mike @ ICE, Gerald
>@Texas Towers, Craig @ Rotordoc, Dave @ Top Ten, The Wireman, Ten Tec, and
>the guys at HRO Atlanta for all of the terrific dedication to good service
>over the past years. Nice to know that after the sale, the support is just
>as good as it is before they get the check cashed...what a unique concept :)
>Tommy WD4K
>
>_______________________________________________
>
>See: http://www.mscomputer.com  for "Self Supporting Towers", "Wireless Weather Stations", and lot's more.  Call Toll Free, 1-800-333-9041 with any questions and ask for Sherman, W2FLA.
>
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