[TowerTalk] SteppIR, still in business? Postscript

[Martin Sole]

Folks,

Thanks for all the great information. Really cannot complain if they are
just so busy it's not easy to clear all incoming communications. Good to see
a company doing that well in this great hobby of ours. Hopefully they are
pursuing commercial business, just so they can make some money as well, Hi
Hi :-)

My friend is still anxious to place his order for the first antenna, he is
just waiting for somebody to reply to his email so he can confirm order
placement.

If we need more info we will take this to the SteppIR forum. Tnx

Martin - HS0ZED



-----Original Message-----
From: towertalk-bounces at contesting.com
[mailto:towertalk-bounces at contesting.com] On Behalf Of Martin Sole
Sent: 09 October 2004 13:59
To: towertalk at contesting.com
Subject: [TowerTalk] SteppIR, still in business?

I have seen many posts on here extolling the virtues of the SteppIR
antennas. My own opinion formed after studying much of the available
information is, like many, that they are a fantastic piece of engineering
with good performance. In discussions with a good friend I encouraged him to
take a close look at them for a couple of replacement installations he is
planning, a 3el at one QTH and a 4el at the other. He did send them an
email, and got a response syaing that his questions would be answered in
about a week. Nothing heard. He then sent another request, no response. He
then emailed another department in the company, no response. Several people
have said that the after sales service is good. I wonder how they are making
any sales if they don't answer peoples enquiries?

Maybe it's not for me to worry about but I did urge him to go in this
direction and made specific comment as to the reports of good support. Kinda
feel like I'm getting egg on my face over this.

Anybody has an inside track? Did they suddenly disappear?

73's
Martin, HS0ZED


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