[TowerTalk] steppIR problem--from the front lines

[Jim Jarvis]

So much for our collective speculation, and So Good, for
steppIR's customer support efforts:

from: Bill Carnett <ah6fc at yahoo.com>
Subject: [TowerTalk] SteppIR problem-update from the front lines
Greetings to all Tower Talkers,

I wanted to provide an update to all that offered
lot's of very thoughtful suggestions with the problems
 I was having with my new 4 Element.  Though this is a
SteppIR specific issue, you all contributed a whole
lot of help to the evaluation process...THANK YOU!

Though a final diagnosis will probably only be
available after autopsy of the reflector motor, which
seems to have been the problem or a significant part
of the problem.
-0-

and so it goes.  Kudo's to Mike Mertel for taking care of his
client.  

N2EA