[TowerTalk] ICE contact

[Jim Miller]

I just ordered from ICE for the first time on September 7th and had
excellent service.  I received the following as acknowledgment of my order
and received the product in good time.  I don't recall exactly when it
arrived but I was surprised at how soon due to the following note I had
received.  Looks like there was a 13 day delay from order date (Sept 7) to
ship date (Sept 20).  Not unreasonable.

Thursday, September 20, 2007

Thank you for ordering from I.C.E..
Your purchase information appears below.

SHIPPING INFORMATION:
* We use USPS for ALL shipments (Domestic and Foreign).
* Shipping costs are ESTIMATED. We only charge the ACTUAL shipping cost.
* Our products can be backlogged for 1-3 weeks or more, if we do not have
the product in stock. PLEASE BE PATIENT. No credit cards will be charged
until the order is ready to ship.

>>>>>>>>. order details deleted <<<<<<<<<<<<

very good service - timely delivery - excellent product.
As it says in the note, they may simply be out of stock on the product you
ordered.
I am very satisfied with them.

73, de Jim KG0KP

----- Original Message ----- 
From: "Steve Jax" <stevejax at gmail.com>
To: <towertalk at contesting.com>
Sent: Monday, October 08, 2007 7:56 PM
Subject: [TowerTalk] ICE contact


> I have had difficulty contacting ICE to inquire about an order I placed
for
> lightning protection items 3 weeks ago.  I have tried phone, fax and
> email.  Does anyone know if perhaps it is a small shop and they are just
> swamped?
>
> -Steve,  N4SJJ
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