[TowerTalk] Old Force 12 alert

[Bill Parry]

I agree.  I am a long time user of Force12 and really like the antennas.
The addition of customer service will be excellent!

Bill W5VX

-----Original Message-----
From: towertalk-bounces at contesting.com
[mailto:towertalk-bounces at contesting.com] On Behalf Of Terry - AB5K
Sent: Tuesday, May 27, 2008 10:27 AM
To: Mark Hooper; towertalk at contesting.com
Subject: Re: [TowerTalk] Old Force 12 alert

Hi Mark,

That is very good customer service and really beyond the call since you 
gained no profit on the sale of the antennas.    We look forward to working 
with the NEW Force 12.

73 Terry  AB5K


----- Original Message ----- 
From: "Mark Hooper" <mlhooper at mac.com>
To: <towertalk at contesting.com>
Sent: Tuesday, May 27, 2008 9:40 AM
Subject: Re: [TowerTalk] Old Force 12 alert


> Terry, Thanks for posting this!  The NEW Force 12 will work with
> everyone having these issues.  I am already in correspondence with
> several owners and we are solving all issues as soon as we can.
>
> Mark Hooper, N5WEB
> Force 12
> Bridgeport, Texas
>
>> ------------------------------
>>
>> Message: 5
>> Date: Mon, 26 May 2008 08:52:59 -0500
>> From: "Terry - AB5K" <terry at ab5k.net>
>> Subject: [TowerTalk] Old Force 12 alert
>> To: <towertalk at contesting.com>
>> Message-ID: <018301c8bf37$ced919a0$a800a8c0 at aus.amer.dell.com>
>> Content-Type: text/plain; format=flowed; charset="iso-8859-1";
>> reply-type=original
>>
>> Folks,
>>
>> If you have purchased a antenna from Force 12 before the change in
>> ownership, please take note.  I just put up two Force12 6BA's for some 
>> local
>> folks and there were a number of issues:
>>
>> Mis-drilled elements (wrong length)
>> Missing element insulators
>> Wrong U-bolts
>> Missing 40 meter jumper (but we did get a extra 40 meter hairpin coil)
>> Several cases of missing hardware
>> Missing silicon seals on the 40 meter coils on one of the antennas
>>
>> This in no way should reflect on the new ownership as the antennas were
>> purchased from the original owner.  I suspect it was a case where quality

>> no
>> longer mattered and someone just wanted to get the order out the door.
>>
>> If you have a recent Force12 purchase from the original owners, you may 
>> want
>> to pay close attention and check all dimensions.
>>
>> 73 Terry  AB5K
>>
>>
>>
>>
>>
>>
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