[TowerTalk] Cubex & Tennadyne : 40M Spreaders Resolution

[Joe Giacobello]

I just wanted to let everyone to know that through the intervention of, 
I believe, N4NW, I was contacted by e-mail and spoke with Roger of 
Tennadyne this afternoon.  He still had the original order that I had 
given him at Dayton.  Apparently, there was a misunderstanding.  I had 
given him the order but not provided a charge card number with the 
understanding at the time that he would contact me before shipment to 
obtain it.  Since he had no charge option shown on the order form, he 
never shipped.

The bottom line is that he guaranteed me that two spreaders would be 
received by me within a week.  (I told him not to rush since UPS would 
require a dog sled to get up here to my house anyhow.)

BTW, we had a very cordial, lengthy and productive discussion on the 
phone regarding quads, element fasteners and the use of Teflon insulated 
wire to prevent ice/snow buildup.

73, Joe
K2XX



Joe Giacobello wrote:
> Scott, I have no doubt what you say is true, but I have been attempting 
> to order 40M spreaders from Cubex for several years.  While at Dayton 
> last May, Roger himself assured me that the spreaders were available an 
> I entered an order on the spot.  I have yet to receive the spreaders and 
> follow up e-mails and phone messages go unanswered.  In fact, I've yet 
> to receive an e-mail response or a return phone call regarding quad 
> parts in the several years since Tennadyne bought the Cubex business.  
> I've simply given up trying to deal with them.
>
> 73, Joe
> K2XX
>
> scottw3tx at verizon.net wrote:
>   
>> Hi Scott,
>>
>> Like many of the amateur antenna companies Cubex is a very small, family
>> owned bussiness.
>>
>> I know the family that runs Cubex and they are top-notch!
>>
>> Most likely they are on a very deserved vacation, or a family member is ill,
>> or they are maxed out with orders.
>>
>> I would suggest emailing  them as they may receive email even when away from
>> the shop.
>>
>> 73, Scott W3TX   
>>
>> -----Original Message-----
>> From: towertalk-bounces at contesting.com
>> [mailto:towertalk-bounces at contesting.com] On Behalf Of Scott McClements
>> Sent: Tuesday, January 12, 2010 1:54 PM
>> To: towertalk reflector
>> Subject: [TowerTalk] Cubex & Tennadyne / Source for quad spreader hub ?
>>
>> Hi All,
>>
>> I apologize in advance for having to ask this question. Has anybody be
>> in contact with Cubex/Tennadyne since December?  I've been trying to
>> order quad spreader hubs since December. No answer of the phone, not
>> returning calls or email.
>>
>> Are there any other US sources for aluminum spreader hubs besides
>> Cubex?  I know max gain systems sells fiberglass, but I don't think
>> they sell hubs.  If I can't get them from Cubex, I'll need another
>> source (hopefully there is one).
>>
>> -Scott, WU2X
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>>   
>>     
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