[TowerTalk] Why not to buy an M2 antenna

[Keith Dutson]

I have an M2 antenna going up on the tower soon, so I am interested in
factory service available to cover problems.

Something is fishy in your series of posts.  You originally said no return
calls from service, and now this post seems to refute that.  You also
mentioned a cost of $500, but M2 web site offers entire antenna for $291.  I
am interested in the real story.

73, Keith NM5G

-----Original Message-----
From: TowerTalk [mailto:towertalk-bounces at contesting.com] On Behalf Of
Lizeth Norman
Sent: Tuesday, December 10, 2013 5:07 PM
To: Dan Cisson
Cc: towertalk
Subject: Re: [TowerTalk] Why not to buy an M2 antenna

Wish that were the case. I've spoken to the "team" at M2 twice.
Actually was told to "F@@K off."
Requested to speak to Mike twice.
Those people are a bunch of idiots.
I won't hold my breath for a call.


On Tue, Dec 10, 2013 at 6:01 PM, Dan Cisson <n4gnr at windstream.net> wrote:

> Pardon the space for this post,, But Dino is absolutely right...
> The folks at M2 are super,, they have helped me fix a 2800 rotor that 
> I "inherited" and had some issues from previous owners...They told me 
> things to do to avoid spending a ton on a new rotor, and it all worked !!!
> As Dino said,, I think your expierence is rare and I am confident if 
> you have an issue with a M2 product,, talk to Robert, or Mike....it 
> WILL be addressed !! Good Luck, Dan N4GNR
> ----- Original Message ----- From: "Dino Darling" <dino at kx6d.com>
> To: "Lizeth Norman" <normanlizeth at gmail.com>; "towertalk" < 
> towertalk at contesting.com>
>
> Sent: Tuesday, December 10, 2013 3:11 PM
> Subject: Re: [TowerTalk] Why not to buy an M2 antenna
>
>
>
>  Really?! How many calls have you made? If only one and then come out
>> here to flame someone who has done more for hams than almost any 
>> other mfg is bad form. Try calling again, maybe something slipped 
>> through the cracks.  And I suggest protecting the white plastic 
>> switch with black tape to protect it from the UV rays.
>>
>> I ALWAYS cover Cushcraft's fiberglass insulators with black tape...it 
>> helps it last longer!
>>
>> Dino - KX6D
>>
>>
>> -------- Original Message --------
>> Subject: [TowerTalk] Why not to buy an M2 antenna
>> From: Lizeth Norman <normanlizeth at gmail.com>
>> Date: Tue, December 10, 2013 8:43 am
>> To: towertalk <towertalk at contesting.com>
>>
>> Purchased a M2 436CP30. Had a failure of the switching block in less 
>> than 5 years. White plastic cracked and allowed water to ingress to 
>> the switcher.
>> Customer service?? No return call.
>> Pics on request.
>> Norm n3ykf
>> _______________________________________________
>>
>>
>>
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>
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