[TowerTalk] HyGain Antenna Quality control issues: Let's Put MFJ in Perspective

David Gilbert xdavid at cis-broadband.com
Tue Apr 3 03:43:47 EDT 2018

The last I was involved with any of this, ISO9000/9001 was more of an 
upper level umbrella than anything else.  It basically required that you 
document what you said you were going to do and adhere to it.  It didn't 
really require that what you did was technically or statistically or 
operationally sound.  It promoted a certain level of consistent 
performance and that certainly was valuable, but it wasn't by itself a 
very effective tool for creating improvement.  We complied with it, of 
course, but considered it to be more administrative eyewash than 
anything else.  Process improvement tools like Six Sigma and TPM were 
much more rigorous and had much more utility, at least for us and at 
least back when ISO9000 was released.

Dave   AB7E

On 4/2/2018 10:09 PM, Charles Farr wrote:
> In all this palaver I haven't seen anything mentioned about ISO9000. 
> This process and quality control system at one time was considered 
> critical for world market companies. I've bee out of the workplace for 
> 10 years, so I don't have a current perception, but I recall that we 
> couldn't even market, much less sell our products without the ISO9000 
> certification. Has something changed?
> 73
> Chuck, W6AJW

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