[TowerTalk] Rigexpert AA-54 firmware update disaster

[Jon Pearl - W4ABC]

Service with a smile...


On 3/1/2021 11:42 PM, Tim Duffy wrote:
> Hello Ken
>
> DX Engineering will help you - as we do for all customers. Send it to DX
> Engineering and we'll upgrade the software and send it back to you. No
> charge for anything.
>
> 73
> Tim K3LR
> CEO DX Engineering
>
> -----Original Message-----
> From: TowerTalk [mailto:towertalk-bounces at contesting.com] On Behalf Of Ken
> WA8JXM
> Sent: Monday, March 1, 2021 11:38 PM
> To: Towertalk
> Subject: [TowerTalk] Rigexpert AA-54 firmware update disaster
>
> I recently tried the firmware update from the Rigexpert website and ended
> up with a disaster.
>
> The firmware update failed and now when I turn the unit on, the screen is
> nothing but hex trash.
>
> I tried the Rigexpert website and they told me to contact my national
> reseller.  I contacted DX Engineering, where I purchased the unit.  They
> checked into it and said my only hope was to send it back to the Ukraine
> and that would probably cost as much as a new unit :(
>
> Does anyone have experience recovering from such an issue or suggestions?
>
> tnx es 73,
> Ken WA8JXM
> _______________________________________________
>

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