[WriteLog] WriteLog upgrade policy change come Jan-1st-2001
Les Peters
les.peters@ne.arris-i.com
Mon, 11 Dec 2000 11:13:30 -0500
Tony,
I purchased WL for a specific need (single op contesting w/DVK) no rig control,
no networking, no spotting. As I upgrade my station and take advantage of more
features, I would like to think that if I find a bug in 10.22B, Ron will stand
behind his product. How Ron handles future releases is up to him.
Tony Osman wrote:
> I fully support the ideas presented for ongoing support of Writelog. There
> has to be an equitable manner for compensation for the hours (days, weeks,
> months etc) poured into supporting such a fine piece of software. As many
> in the industry will testify, the ongoing support of software can quickly
> overtake the initial development costs.
>
> The issue of bug fixes is, I believe, well supported by allowing a free
> upgrades. After this, any particular fix is part of the ongoing support.
> In this manner, the policy is no different than most software available
> today on the commercial market. It would be very difficult, and time
> consuming to keep two separate programs going simultaneously, one for bug
> fixes and one for fixes/upgrades.
>
> The up side to a paid support, is that there is a better chance that new
> features can be added as the user base requests them. (though that is the
> subject for a different post!!).
>
> 73 de Tony, VE3RZ
>
> ----- Original Message -----
> From: "Les Peters" <les.peters@ne.arris-i.com>
> To: "Ron, K5DJ" <k5dj@writelog.com>
> Cc: "WriteLog Reflector" <writelog@contesting.com>
> Sent: Monday, December 11, 2000 10:22 AM
> Subject: Re: [WriteLog] WriteLog upgrade policy change come Jan-1st-2001
>
> >
> > The idea of charging a yearly fee for "Feature enhanced" upgrades is not
> new in
> > the software industry. It happens frequently and allows enhancements to
> be
> > released without delay. If you make any enhancements that I consider
> valuable,
> > I will be more then happy to purchase the upgrades.
> >
> > How do you plan to handle "Bug fixes" in 10.22B (I assume this is the last
> release
> > for 2000) after the end of the year?
> >
> > Les Peters, N1SV
> >
> > "Ron, K5DJ" wrote:
> >
> > > Hello Everyone, Sometime ago Wayne posted a msg saying WriteLog would
> have
> > > a policy change for registration codes come Jan 1st 2001. Time is
> almost here
> > > and I figured I better make a posting since some of you will be losing
> the
> > > ability to install upgrades come Jan 1st. This is because your
> registration
> > > code has run over One Year of free upgrades.
> > >
> > > Naturally you can use WL with the last version you downloaded forever if
> you
> > > don't want to upgrade. If you do want to continue getting Upgrades from
> our
> > > reflector announcements, or web page, you will need to pay a $30.00
> upgrade
> > > fee, come Jan 1st. Then you will be able to continue getting upgrades
> for
> > > another year. There are many reasons for this. In the past kept Ver-8
> for
> > > about 14 months. Ver-9 for 13 months. Many people e-mail me or call me
> > > asking when a new version coming out. New customers don't want to pay
> for
> > > Ver-10 if Ver-11 is just around the corner. We would like to eliminate
> this
> > > question or concern.
> > >
> > > What we are going to do is, once any customer has purchased WL he will
> > > never have to pay the new price for first time customers. When a
> customer
> > > purchases WL he/she can install WL updates for One Year. All other WL
> > > customers get the same.. After your 12 months of free upgrades expires,
> > > you have another 12 months to buy an upgrade for a $30.00 upgrade fee.
> If
> > > you go more than 24 months without an upgrade, the price for an upgrade
> > > goes up to $50.00.
> > >
> > > Then you will have another year of upgrades for free no matter what they
> > > are. If we should come out with a new Version you get it free, just like
> > > it was an update. No matter what it is we come out with you will get if
> > > free.
> > >
> > > On the other hand if your happy with what you have. WL will continue to
> > > work just like it is now without getting a new registration code.
> Example:
> > > If you're happy with WL now and don't upgrade in 2001 and we come out
> with
> > > something you can't live with out in 2002 then you would have to pay
> $50.00
> > > to upgrade since you missed one upgrade year.. However, $50.00 will be
> the
> > > most you ever have to pay for WL if your a previous user of any version
> > > starting with Ver-8. If you didn't upgrade for 3, 4 or 5 years, $50.00
> would
> > > be the most you ever have to pay to upgrade to the current version. Any
> > > current customer starting with Ver-8 will never have to pay for a full
> > > version again, no matter what the "New User" cost of WriteLog is at that
> > > time..
> > >
> > > This policy change gives us the ability to keep you up to date with the
> > > latest features like we have in the past, but without having to hold
> back
> > > features for a new version ever 13 to 14 months. So we don't have any
> plans
> > > to withhold features in favor of a new version. We have plenty of room
> in
> > > Ver-10 to keep adding features etc..
> > >
> > > To install the first WL update in 2001, those of you that purchased WL
> > > between January and September 2000 will need a new code even though the
> > > one you have is less than 12 months old. For the price of your upgrade,
> > > we will prorate the months you have already paid for at $2.50 per month.
> > > Note: This applies only to those who purchased WL between January 2000
> > > and September 2000. This sort of thing won't happen again in 2002 we
> will
> > > be a little better prepaired in 2002.
> > >
> > > At this time you can get 10.22B for free.. Address is below and it will
> > > work with you current registration code.. Address is below.. It's also
> on
> > > our Web Page under Downloads..
> > >
> > > http://www.writelog.com/Downloads/WL1022BUPG.ZIP
> > >
> > > 73, de Ron K5DJ
> > >
> > >
> > >
> > >
> > > --
> > > WWW: http://www.writelog.com/
> > > Submissions: writelog@contesting.com
> > > Administrative requests: writelog-REQUEST@contesting.com
> > > Problems: owner-writelog@contesting.com
> >
> >
> > --
> > WWW: http://www.writelog.com/
> > Submissions: writelog@contesting.com
> > Administrative requests: writelog-REQUEST@contesting.com
> > Problems: owner-writelog@contesting.com
> >
--
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Administrative requests: writelog-REQUEST@contesting.com
Problems: owner-writelog@contesting.com