[WriteLog] Customer Service, THANKS WRITELOG...THANKS RON!

[Rob]

My dos centavos. One needs perspective. Last week I had a problem with 
Windows. My computer would no longer boot to normal mode. I called 
Microsoft, paid my $35, waited an hour on hold before some technical person 
was connected with me. Then, I spent over two hours going back and forth 
between "msconfig," start up, safe mode, writing new code, and doing a 
so-called "safe" reinstall. When the reinstall began, the fellow rung off 
and said everything should be fine, now. About fifteen minutes later, during 
the reinstall, a message window popped up telling me the computer found an 
error in the registry and fixed it. The reinstall stopped and I was right 
back where I was when I started - unable to boot to normal mode. So, three 
hours and $35 later I was still dead in the water. In desparation, I took it 
to a local computer repair shop. They backed it up, did a reinstall, and 
returned the now working computer to me with a bill for $95. So, after 
spending $130, I had a working computer that needed all the applications and 
drivers reinstalled. That's multibillion dollar Microsoft and Windows. 
Compared to that experience, my support experience with WriteLog has been 
absolutely sterling. Kudos, Ron.

Rob K6RB