[WriteLog] WL 11.31 Update Problem

[Anthony Buscaglia]

Hi All,

I tried to install 11.31A under Windows 7 - 64 bit Professional.  When I click on the WK1131amsiuog.exe file I get the Windows 7 spinning cursor, and it never stops. I have to restart the machine, but the update won’t run.  The system has been rock solid and I am not about to “rock the boat”  the week of CQWW.
I am able to install under Windows 7 Home 32 and 64 bit on two other machines. I am sure its not a WL issue.  Any Windows gurus that can give me a clue where to troubleshoot?  I tried killing the process, etc. under the task mgr, but not able to do that either.  I was able to update other applications no problem and my CPU utilization is low (under 5%).

I will stick with 11.30c for now.

Thanks,
Tony 
K2NV