[WriteLog] WL 11.31 Update Problem
tonybb at me.com
Tue Nov 24 10:06:23 EST 2015
I tried to install 11.31A under Windows 7 - 64 bit Professional. When I click on the WK1131amsiuog.exe file I get the Windows 7 spinning cursor, and it never stops. I have to restart the machine, but the update won’t run. The system has been rock solid and I am not about to “rock the boat” the week of CQWW.
I am able to install under Windows 7 Home 32 and 64 bit on two other machines. I am sure its not a WL issue. Any Windows gurus that can give me a clue where to troubleshoot? I tried killing the process, etc. under the task mgr, but not able to do that either. I was able to update other applications no problem and my CPU utilization is low (under 5%).
I will stick with 11.30c for now.
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