One thing that I tried and had some success with is to pretend that you
don't have a touch tone phone and never give a hint that you do by
pressing any buttons.
Eventually after listening for several minuets , some operator would
pick up and you get to speak with a human....Imagine That!
---
Ron
Smith, Dave wrote:
>Friends,
>
>I have purchased an Alpha 77 amp and with it come the dilemma of shipping. I
>have tried contacting Alpha Power (Crosslink Inc) this morning to see if I
>could buy a shipping container. After 6 phone calls, I was finally able to
>reach the voice mail of a lady in human resources. Only a few times in my life
>have I ever been so frustrated! I've left her voice mail and not sure if I'll
>hear back from her without FAX'ing over a resume.
>
>I talked to a gentleman last evening who has owned several of these amps over
>the years and his advice is to remove the transformer, and ship it separately.
>Remove the tubes, wrap them in bubble wrap and put them where the transformer
>was. He suggests double boxing the amp and have it strapped to a wooden
>pallet.
>
>Does anyone have any suggestions on (1) how to deal with the !@#$%^&*
>voicemail tree at Alpha and (2) suggestions on shipping so it arrives in one
>piece.
>
>Thanks in advance.
>
>Dave / W6TE
>
>David R. Smith, Telecommunication Engineer
>Pacific Gas & Electric Co.
>Information Systems and Technology Services (ISTS)
>650, "O" St, 3rd Floor, Fresno, CA 93760
>8 821-5140 (Company)
>559 263-5140 (Outside)
>559 262-5140 (Pager)
>559 240-1459 (Cell)
>
>
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>
>
>
>
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