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Re: [Amps] Open letter

To: Steve Cook <sccook1@cox.net>
Subject: Re: [Amps] Open letter
From: Jeff Blaine <keepwalking188@yahoo.com>
Date: Sat, 28 Feb 2009 13:25:20 -0600
List-post: <amps@contesting.com">mailto:amps@contesting.com>
Steve,

I agree with your expectation.  But the problem with these custom 
projects is that they are a moving target some of the times and hard to 
nail down on the cost side until it's time to pull the trigger.  OK for 
business but hard for individuals who need to contemplate the costs vs. 
benefits for awhile as I do anyway.

I would be very interested to see what EPD comes up with for you.  That 
may be the solution for you.  The capabilities of suppliers I'm sure 
must vary and not knowing the tx market, would guess that there are an 
infinite variety of material sets to use - and what is a standard 
offering for one guy may not be the same in another case.  The trick is 
to find the magic combination for your needs - from a guy who has that 
magic combination as part of their normal product set. 

Good luck!

73/jeff/ac0c

Steve Cook wrote:
> Good points Jeff...
>  
> My problem was always getting any kind of commitment -- you know, "I 
> can build you this, for $$$."  Never could get an actionable response 
> except the dollars kept going up and the size transformer kept going 
> down, with never an intercept.
>  
> It's simple -- when someone shows up at your door with $$$, tell them 
> what you can and if the like it, a deal can be made.  Two months 
> later, I still never got a price and performance commitment.
>  
> Leeds me to conclude he does not want this sort of work.
>  
> Sure would have liked to know that weeks ago...
>  
> -S
>
>     ----- Original Message -----
>     *From:* Jeff Blaine <mailto:keepwalking188@yahoo.com>
>     *To:* Jim Monahan <mailto:K1PX@msn.com>
>     *Cc:* amps@contesting.com <mailto:amps@contesting.com>
>     *Sent:* Saturday, February 28, 2009 11:46 AM
>     *Subject:* Re: [Amps] Open letter
>
>     Gentlemen,
>
>     For context, let me say that I am a sales and management teams
>     trainer
>     by profession, and an engineer by training.  Which means that I do
>     have
>     long experience from both the viewpoints of sales and engineering -
>     typically these viewpoints are not the same.
>
>     And I would like to say that Carl has a point - in that Jeff is very
>     good at telling you what cannot be done.
>     However, I beleive the issue here is that this approach, one of a
>     somewhat conservative outlook, is very typical of the engineering
>     outlook.  In my case, it's justified because I'm trying to get 20
>     pounds
>     of goodies to fit into a 10 pound space.  It could be
>     characterized as a
>     "under promise and over deliver" outlook.
>
>     Jeff spent about 50 minutes with me on the phone the other day
>     without
>     asking for the order, or even a follow on.  [Bad boy, from a sales
>     standpoint.]  But from a confidence building standpoint, following
>     that
>     discussion I am 100.000% sure that what he were to supply me would
>     meet
>     (and by a stretch, far exceed) the specs he is willing to sign up
>     for. 
>     The guy clearly has his engineering hat on and was not looking to
>     close
>     the sale.  I have corresponded with him on quite a few other subjects
>     over the last year and found his replies informative and timely.
>
>     The trouble as I see it is when a guy is in the marginal area, as
>     I am,
>     where the union of conservative design and desired performance just
>     cannot match due to the space restriction.  That can lead to
>     frustration
>     simply because we as buyers want to hear that our dreams can be
>     manifest
>     even if it means disregarding the physics we are constrained by. 
>     Jeff
>     will just not give me the "to get to x, you need to be willing to
>     sacrifice y and z" kind of answer.  He is strictly conservative in
>     his
>     comments, construction and discussions.  Again, reflecting a pretty
>     traditional engineering view point.  In my case, the $$ are mid
>     range;
>     but I really can appreciate the trouble guys who want to buy a
>     "big boy
>     sized transformer" are running into.  The cost of entry onto the
>     dance
>     floor is really high...
>
>     Having pontificated on those points, my suggestion to end the arguing
>     and come back with facts would simply be to identify a competing
>     company
>     that can meet Carl's performance and price goals.  So far I've not
>     found
>     another guy that was willing to chat me up about my requirements
>     as Jeff
>     did.  Absent another vendor who is willing and able to  provide  "a
>     better deal" (be it price, performance, delivery, etc), the
>     benefit of
>     the doubt has to go to Jeff.  He's like the local hardware store in a
>     small town.  The selection and price may not fit your needs
>     exactly, but
>     he's a known entity and has a proven ability to deliver.
>
>     Despite not being able to get the answer from him that I wanted
>     (yet...), I do find his straight-forward approach refreshing in an
>     era
>     where "over promise and under deliver" is more of the typical case.
>
>     My two cents...
>
>     73/jeff/ac0c
>
>     Jim Monahan wrote:
>     > I would like to add my testimony to indicate the satisfaction
>     > I have had in my dealings with Harbach Electronics and Jeff.
>     >
>     > I have purchased several components for my older Heath equipment
>     > and a spare 8877 pull tube for my AL-1500 which came with a 30 day
>     > warranty at a very good price.
>     >
>     > All were delivered in a timely fashion and I had no problems with
>     > any defects.
>     >
>     > Jim, K1PX
>     >
>     > K1PX at msn.com
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>     >
>     >  
>
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