The MFJ corporate entity IS a big company.
The problem is that Mr MFJ himself is too cheap to make any improvements in
customer service or product quality in some cases.
He is well aware of the phone problem as Ive personally told him that
several times in the past at Dayton. Nothing has changed.
Ameritron, Vectronics, Hi Gain and Mirage were easy to reach and deal with
when they were independent. So was Cushcraft under some levels of management
and ownership. The jury is still out at MFJ.
I could care less if it is an American company if its quality and customer
satisfaction is in the toilet.Give the Chinese a shot; they seem to take
complaints seriously enough to shoot managers.
Carl
KM1H
----- Original Message -----
From: "David Jordan" <wa3gin@comcast.net>
To: <amps@contesting.com>
Sent: Friday, December 18, 2009 2:20 PM
Subject: Re: [Amps] Does Ameritron have the industrys worse customer
service?
> Carl,
>
> MFJ is not BIG company.
>
> How does bashing one of the last ham radio companies in the USA or making
> topical remarks about Mississippi improve customer services?
>
> If you have enough time to bash MFJ on this reflector then you surely have
> enough time to go to their WEB site page dedicated to collecting comments
> from customers and submit a reasonable and respectful comment regarding
> you
> experiences and suggestions.
>
> Go here to submit your comments:
> http://www.mfjenterprises.com/Comments.php
>
> Ranting on this reflector doesn't fix anything for any one! Sort a like
> writing to your senator ;-(
>
> 73,
> Dave
> Wa3gin
>
> p.s. my customer service experience with MFJ/Ameritron has been excellent,
> helpful advice and at times free parts...your mileage may vary!
>
> -----Original Message-----
> From: amps-bounces@contesting.com [mailto:amps-bounces@contesting.com] On
> Behalf Of Carl
> Sent: Friday, December 18, 2009 2:07 PM
> To: ve3zi@rac.ca; amps@contesting.com
> Subject: Re: [Amps] Does Ameritron have the industrys worse customer
> service?
>
> Well I finally got thru...
>
>
> _______________________________________________
> Amps mailing list
> Amps@contesting.com
> http://lists.contesting.com/mailman/listinfo/amps
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