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Re: [Amps] WARNING! W4RT

To: DAVE WHITE <mausoptik@btinternet.com>
Subject: Re: [Amps] WARNING! W4RT
From: "Joe Subich, W4TV" <lists@subich.com>
Date: Thu, 14 Apr 2011 13:17:59 -0400
List-post: <amps@contesting.com">mailto:amps@contesting.com>
 > I think that the warning 'caveat emptor' applies even more to sellers
 > who fail to publish a street address and/or telephone number on their
 > website...

That's a terrible statement.  There are a large number of sellers who
operate e-mail based businesses out of their home as a "second job".
In general they do not want "customers" showing up on their doorstep
at all hours/weekends/holidays and have restrictions on the user of the
telephone for "outside activities" during extended business hours from
their primary employer.

Particularly in hobby type activities like amateur radio, it is not
practical for many sellers to maintain a brick and mortar storefront
and pay someone to set around waiting on telephone calls.

This is no defence of W4RT but be careful about the "broad brush."

73,

    ... Joe, W4TV


On 4/14/2011 12:52 PM, DAVE WHITE wrote:
> I think that the warning 'caveat emptor' applies even more to sellers who 
> fail to publish a street address and/or telephone number on their website...
>
> Thanks for the warning - though please let us know if this just happens to be 
> an inadvertent visit to W4RT from Captain Cockup
>
> Dave G0OIL
>
>
> --- On Thu, 14/4/11, Roger D Johnson<n1rj@roadrunner.com>  wrote:
>
> From: Roger D Johnson<n1rj@roadrunner.com>
> Subject: Re: [Amps] WARNING!  W4RT
> To: "Commander John"<crazytvjohn@yahoo.com>
> Cc: Amps@contesting.com
> Date: Thursday, 14 April, 2011, 16:46
>
> On 4/14/2011 11:04 AM, Commander John wrote:
>> No, I don't think so, but you paid for it with Paypal which you stated.
>> EBay and Paypal are one and the same. I will rephrase,
>> Why not keep your squawk with them on Paypal where it belongs.
>> I do understand there is widespread interest in crooked sellers.
>> When the claim is settled then give the details.
>> Until then it is inappropriate.
>> john W9ZY
>>
>>
>>
> I think it's entirely appropriate to give a heads up to others who might be
> contemplating the
> purchase of a tuner to use on the input of a homebrew amp. Apparently, the 
> W4RT
> folks
> don't realize that the PROll model cannot utilize the CPU chip they supply for
> conversion to
> an AT-100AMP. I'm sure this is an inadvertent error and not some attempt to 
> cheat a
> customer.
>
> The real problem here is their failure to answer emails....there is no phone
> number listed on
> their site. They were very prompt in mailing the unit to me so I assume there 
> is
> someone working
> there at least part-time. How long does it take to reply to a customer email
> saying, "We're working
> on it" or something. It's very troubling when you have a problem with a vendor
> and they take a
> "head in the sand" approach and hope you will go away.
>
> 73, Roger
>
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