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[CQ-Contest] DX SSB Logs an AOL Users

To: <cq-contest@contesting.com>
Subject: [CQ-Contest] DX SSB Logs an AOL Users
From: "Kutzko, Sean, KX9X" <kx9x@arrl.org>
Date: Wed, 11 Mar 2009 09:50:05 -0400
List-post: <cq-contest@contesting.com">mailto:cq-contest@contesting.com>
Hi folks-

I'm getting a few reports from AOL users that there is a problem trying
to email their DX Phone logs to the contest robot.

When sending a mail to dxphone@arrl.org from an AOL email account, AOL
users get an AOL popup window on their screen with the following error
message:

"The message was not sent because of an error with the address
"DXphone@arrl.org".

The mailbox is temporarily unavailable.

Please wait a few minutes and resend the message."

The mailbox dxphone@arrl.org is not experiencing any problems; we have
received over 1400 logs in the last two days without difficulty.

We have confirmed the error message exists only with AOL users, and only
when sending to dxphone@arrl.org; other arrl.org email addresses work
fine.

As the message originates from AOL, and non-AOL users are able to submit
their logs without difficulty, this appears to be a problem on AOL's
end. If you are an AOL user, we recommend the following actions:

1) send your log to DXphone@arrl.org using a different email address if
possible.

2) Contact AOL Technical Support and address the issue.

The DX Phone log submission deadline is well over 3 weeks away.

73,

Sean Kutzko KX9X

ARRL Contest Branch Manager

73, 

Sean Kutzko, KX9X
Contest Branch Manager

ARRL - The national association for Amateur Radio
225 Main Street
Newington CT 06111-1494
Telephone: 860-594-0232
Fax: 860-594-0259
email:skutzko@arrl.org


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