Thank you Pete and Tyler.
It is not in warranty -- I got a few levels up on the phone and thry
said as a "goodwill gesture" they would send me new parts. They also
said that the front panel is unshielded (which is where I pick up the
noise from) and that they had nothing else to do if this didn't fix it.
On the other hand, since Tyler K3MM's Duet is quiet so maybe I will give
it a go. Mine interferes with an FM broadcast boombox running in
batteries as well as my K2 and FT-817 on a doublet, and I have messed
around with grounding to no avail. I am not hopeful though...
73,
Leigh / WA5ZNU.
On Fri, 11 Feb 2005 7:18 am, Pete Smith wrote:
Leigh, do I understand correctly that these parts haven't yet been
installed? If so, my suggestion would be to let them install them in
the stock fashion and see what happens to your noise problem. If they
went to this much trouble to fix it, the new control system may be
clean. By all means DON'T mess around with shielding or beads until
you know -- I suspect doing anything like that could void your
warranty.
73, Pete N4ZR
At 08:40 PM 2/10/2005, Leigh L. Klotz, Jr. wrote:
Here is an update on my Whirlpool Duet problem.
I have a Whirlpool Duet front-loading washer, which I think uses a
variable-frequency AC motor and a fairly complicated mpu control
system.
I've reported this here before, and also have talked to the Whirlpool
people. I now have a new set of innards, and the new news here is
pictures of them at http://wa5znu.org/2005/01/duet/parts/
I am seeking advice as to whether I should try shielding them with
copper tape or foil, or at the very least putting some ferrite beads
on the control cables, or if I should just let nature take its course
and let the service people put in the new parts as is.
Also, if anybody has recommendations for RF-quiet front-loading
washers, my wife has fortunately agreed that if the problem can be
solved by selling this unit and buying a new one, we can do that. (If
you would like to buy a slightly used Whirlpool Duet spark gap
transmitter, works on all bands, please contact me offlist, hi hi.)
Details below.
73,
Leigh WA5ZNU
*Kinds of Noise*
The washer makes at least 3 kinds of noise.
1. When it's off or on, there's some hash.
I assume this is from a switching power supply, or possibly the MPU.
I don't have images of this noise off and on.
2. When the drum is spinning, it makes both broad noise and discrete
noise about every 17KHz
The noise extends up well past 20M. I have audio spectrum images at
http://wa5znu.org/2005/01/duet/noise/
You can see the discrete noise clearly in the 4th and 7th images. To
the left of the blue line is foreign BCB. To the right is the
discrete noise starting.
The broad noise "washes out" everything for me, and the discrete noise
is maybe 10dB above that.
You can see the effect of the broad noise effect in the 3rd and 5th
images on the web page. The weak PSK signal disappears when the noise
starts. The rolloff below 500 and above 2500Hz is system audio
response.
3. It makes other discrete noise when the water pump is running.
*Sources of noise*
I took my Elecraft KX1 with a short piece of wire as an antenna and
found that little noise came from the power cable.
However, tremendous noise came from the front panel. In fact, I can
pick it up there on a cheap FM broadcast radio with no antenna.
There is much less noise to the sides of the washer, where metal is
between it and the front panel.
*What I've done so far
*A Radio Shack AC line filter did nothing but it did show me that the
3rd prong is grounded.
An ohmeter shows <1 Ohm between the 3rd prong and the water pipes.
Bonding the washer 3rd prong to the water pipe did nothing.
*What Whirlpool did
*Whirlpool said that their Part 15 data was proprietary.
I checked and appliances (except microwaves) are not required to be
submitted for certification.
Sure enough, Whirlpool has FCC Part 15 data filed with the FCC only
for microwaves.
Whirlpool said that the control board and front panel are unshielded.
They spent a bit of time talking to me on the phone, and their
engineers looked at my audio spectra. They sent me a new set of
innards -- motor, control board, AC line filter, and front panel, for
free (out of warranty) and said that if that didn't fix it they didn't
know what to do. They said the controller is made in Germany, but
that it is not sold in the EU (I thought maybe they'd designed it for
CE but removed parts not required.) They said this is their 3rd
product with an MPU instead of a mechanical controller. They also
said they have no other RFI reports so far.
I have pictures of the parts at http://wa5znu.org/2005/01/duet/parts/
*What do I do now?*
So I think the service call is going to be on my dime, and I don't
know what to do next.
1. Call and have the new parts installed and probably get no result.
2. Try to retrofit copper shielding into the control board box and
front panel and hope the service installer doesn't notice.
3. Clamp a few ferrites on the wires in the front panel and hope for
the best.
4. Do #1, but if there is no result, try to get the ARRL or the FCC
involved.
5. Sell the washer and buy a different brand that might or might not
generate RFI.
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