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[TenTec] dealer networks,,long

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Subject: [TenTec] dealer networks,,long
From: ny9h@arrl.net (Bill Steffey)
Date: Fri Jan 31 11:14:35 2003
I've spent over 30 years selling electronic , first stereo stuff then pro 
audio electronics to resellers in Illinois and Wisconsin. That doesn't 
necessarily indicate smarts, but a whole lotta experience.  Also only my 
opinion. might not be fact ( or I don't wanna get sued)    Chicagoland 
doesn't have a full line ham store, for good reason.
15 or 20 years ago, The Milwaukee dealer (AES) bought the only competitor 
that  existed. This happened years after closing their own Chicagoland 
store.  AES could ship tax free to Illinois, since it was an " affiliate" 
store; fancy words for  "owned by the same guy , but not the same company". 
So this owner has these stores which have the "exclusive" selling that 
great YAESU FT101 CB set to all the smaller dealers.... ham, and otherwise. 
Likewise ICOMs & Kenwood 520s and other brands, including TT.  Even been to 
an HRO store ???  have a seat, have a cup of coffee,  try out one of the 
MANY connected radios sets....enjoy yourself. I make a point of stopping in 
whenever i get to LA.

Here in Chicago, we could ask if they would take a set off the shelf, and 
place it on the counter.   wow ....
There was no VALUE ADDED.... other than holding the exclusive franchise.

The name of the game in electronic retailing is adding value, and TT since 
it could not whip up enough sales to have the clout to force the dealer 
network to stock the TT line , they decided they could serve the amateur 
community better directly. Directly, that is a nasty word in the vocabulary 
of a Sales Rep ( my job).
I have been very fortunate  to have been under contract with some great 
companies ( JBL, TEAC, TASCAM, MAXELL, PANASONIC,SENNHEISER, SHURE , AKG .. 
some for more than 20 years !!!).  They all used means of distribution 
which added value to the product. If the rep doesn't get it done,  fire the 
rep, get a good one. If the dealer doesn't sell the stuff find better 
distribution. The Ham business has been for many years controlled by the 
dealers;
if you wanted to sell to hams , you HAD to have the RIGHT 
dealers.  AES  HRO  etc...and the usual suspects.   Elecraft started 
business in the internet era, they didn't need , and DON'T need dealers. 
TenTec was gusty enough to take the step , before the Internet & web + 
reflectors. TT relied on selling enough radios to intelligent buyers who 
regretfully had to seek out TT.   My hat stays off for the TT guys. Why 
give 1$ to someone who doesn't add value ??  Even stocking a line has some 
value, so when dealer didn't need to stock TT; TT didn't need them.  Now 
look at Martin Jue...MFJ;  he created so much demand the dealers have to 
carry his stuff., probably on his terms.
   Hope TT can follow.
sorry for the length.... but it hit home...
bill


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