Bernard,
You should not view 5% return rate to equal 5% dissatisfaction.
I'm sure there are a number of people who just decided it is too much radio
for them. Also, there will always be a certain number of people who take
advantage of the offer and "try" with no real intention of buying.
73
Rick
-----Original Message-----
From: tentec-bounces@contesting.com [mailto:tentec-bounces@contesting.com]
On Behalf Of Bernard(wtrone)
Sent: Tuesday, December 28, 2004 8:13 PM
To: tentec@contesting.com
Subject: Re: RE: [TenTec] Ten Tec and Years End Thoughts
I seem to recall that Scott posted, several months ago, that there was
about a 5% return rate for TenTec gear. I appreciate him posting that
metric and I wonder how that compares with other brand customer
satisfaction? Of course, most other brands just don't have the 30 day
return policy so I'm not sure that we can compare apples to apples.
So, if TecTec has sold 1000 Orions (I just made up that number), there
are probably 50 unhappy prior owners +/_. Again, I'm not sure how this
would compare across all the brands. I have owned new National, Galaxy,
SBE, Drake, TenTec, Icom and Yaesu gear. I don't recall being unsatisfied
with any of it, but I did upgrade from time to time.
All I can say is that I have been very pleased with my Orion. Now for
that color display and bandscope that really works!
73,
Bernard, WA4OEJ
----- Original Message -----
From: "Tommy" <aldermant@alltel.net>
To: <tentec@contesting.com>
Sent: Tuesday, December 28, 2004 9:47 PM
Subject: Re: RE: [TenTec] Ten Tec and Years End Thoughts
> Well Rick, I have to disagree with you. You actually hear very few
> 'negatives' about the Orion. As with any new advance in technology,
> there is going to be some growing pains. This is the Ten Tec
> reflector and it is this 'closed' forum where can talk about our
> happiness and our unhappiness with different areas of difficulty,
> without going very public with the information. I have a couple of
> problems, others have different problems, but all-in-all the Orion
> is the best hardware design that I have ever used in some 53 years.
> I doubt seriously that anyone in their right mind would be unhappy
> enough to swap for a Collins rig. But I wish you luck in your
> endevor. The Omni 6 Plus is also an excellent radio, but to swap it
> plus an amp is not what one would call a 'good deal', of course
> that's only my opinion. The inflated prices of the Collins gear
> probably won't work here. But good luck anyway.
>
> Tom - W4BQF
>
> ----- Original Message -----
> From: <rrbunn@cox.net>
> To: <tentec@contesting.com>
> Sent: Tuesday, December 28, 2004 8:42 PM
> Subject: Re: RE: [TenTec] Ten Tec and Years End Thoughts
>
>
> >I just made the offer because so many of you are unhappy with your
> >new radios.
> >
> > I have a complete KWM-2A station (312B-5,30L-1,both the PS-2 and
> > 516 PS.s) and a 75S-1 outboard receiver all in good shape.
> >
> > I would be happy with an late Omni 6+ and amp, but as there's a
> > lot of negative on the Orion, I thought I'd offer the trade.
> >
> > On performance, the KWM-2A has a good reciever with a BAD agc. I
> > use my Paragon II and Corsair II for contesting and the Collins
> > for ragchews.
> >
> > 73 Rick
> > N4ASX
> >>
> >> From: "Grant Youngman" <nq5t@comcast.net>
> >> Date: 2004/12/26 Sun PM 03:24:28 EST
> >> To: <tentec@contesting.com>
> >> Subject: RE: [TenTec] Ten Tec and Years End Thoughts
> >>
> >> Now why would anyone want to give up an Orion for a radio as
> >> (truly)
> >> mediocre as the KWM-2A? Yes, a nice KWM-2A may cost a lot
> >> these days.
> >> That just proves that price has nothing to do with how good (or
> >> in this
> >> case, how bad) a radio can be :-)
> >>
> >> Grant/NQ5T
> >>
> >> > With all the stuff about the Orion both positive and
> >> > negative, I'd be willing to trade a great Collins KWM-2A
> >> > station for an Orion and Amp.
> >>
> >>
> >> _______________________________________________
> >> TenTec mailing list
> >> TenTec@contesting.com
> >> http://lists.contesting.com/mailman/listinfo/tentec
> >>
> >
> > _______________________________________________
> > TenTec mailing list
> > TenTec@contesting.com
> > http://lists.contesting.com/mailman/listinfo/tentec
>
> _______________________________________________
> TenTec mailing list
> TenTec@contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
>
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