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Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft

To: <k9yc@arrl.net>, "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft
From: "chacuff" <chacuff@cableone.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sat, 21 Jul 2012 12:21:43 -0500
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
Jim sounds like you might be one of those Elecraft list watchers for 
Elecraft.. :-) ....but also here...which it doesn't appear from your posting 
that you continue to own a Ten-Tec transceiver. (just amps)

If I were Elecraft I would certainly keep an eye on my only domestic 
competition and a list like this one would be a great place to do that.  I 
guess knowing that, as Ten-Tec I wouldn't tip my hand much on a public forum 
like this either.  I'm sure Ten-Tec is dealing with the problems customers 
are having and requests that are made or they wouldn't have the extremely 
positive feedback and customer loyalty that is displayed here.  Certainly no 
company can please all the people all the time...Elecraft and Ten-Tec 
included...but I would take either as opposed to the support provided by the 
Japanese companies at this point.

I wish both companies great success and I think as a country we are finally 
turning back to "Made In America".  I know I certainly am!

No accusations here just observations...:-)

Cecil
K5DL


----- Original Message ----- 
From: "Jim Brown" <k9yc@audiosystemsgroup.com>
To: <tentec@contesting.com>
Sent: Saturday, July 21, 2012 11:52 AM
Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft


> On 7/21/2012 8:28 AM, Rick - DJ0IP / NJ0IP wrote:
>> Since Elecraft refused to create a mod for the K2, I did it myself and it
>> can be downloaded from my web site, here:http://www.dj0ip.de/downloads/
>
> I didn't see a pre-selector on that page, Rick, only a patch point to
> insert one.
>
>>   This is just one of about 300 reasons why I like Ten-Tec, and also why 
>> I
>> like Ten-Tec even better than Elecraft.
>
> Your observation that Elecraft was unresponsive to your request is
> factually wrong.  You apparently have not noticed that the K3 includes a
> patch point between the T/R relay and the receiver input that can be
> used to insert a preamp or preselector -- EXACTLY what you asked for.
> The Omni VII and K3 were introduced within a year of each other -- the
> Omni VII was reviewed by ARRL in July 2007, the K3 only nine  months
> later, in April 2008.  I'd say the only difference is that Elecraft
> didn't send you one to test.
>
> Thousands of Elecraft owners consider the company quite responsive. For
> example, the K2 was originally designed as a QRP rig that worked CW on
> 80-10M. SSB, the 100W power amp, 160M capability, and so on were all
> done in response to suggestions from users! A major design criteria was
> low current drain  so that it lasted longer on batteries.
>
> Further, the much higher performance K3 was designed for the more
> demanding ways in which guys were trying to use the K2. Beginning with
> the conceptual design and throughout the development process there was
> extensive communication with demanding users, which has had a lot to do
> with the success of the product. AND they have been quite responsive to
> suggestions and feature requests from users in the form of firmware
> upgrades and a few hardware mods.
>
> You don't have to spend much time on the Elecraft reflector to notice
> that both OWNERS of the company read it regularly and respond directly
> to users.
>
> Example One: A few days ago, someone posted that they were trying to use
> the new KX3 (a super-compact QRP rig designed for backpacking) on JT65
> on 6M, and that the frequency wasn't sufficiently stable to allow
> decoding.  The post was at about 4:15 PM California time. Within about
> 45 minutes Wayne Burdick (the OWNER and designer of the KX3) had
> responded; by about 8:45 PM he, the original poster, and several other
> sophisticated users had had a very positive exchange, and Wayne had
> committed to fixing it and offering several optional ways to do it -- a
> high stability oscillator that would fit inside the radio where a 2M
> transverter was designed to fit, or external to the radio as a small
> add-on module.
>
> Example Two:  Several years ago some guys were on a DX trip and emailed
> to friends that they were having problems with a K3. That mail got
> forwarded to Wayne, and he communicated directly with them to fix the
> problem.
>
> Example Three:  Elecraft PAYS several very sharp guys to monitor that
> email reflector and help answer typical user questions.
>
> Because I own (and love) several Ten Tec power amps and previously owned
> an Omni V and Omni A, I've read this reflector for quite a few years.  I
> can't recall  seeing much evidence that anyone other than a salesman
> reads this reflector, let alone responds to it.  In fact, I'm sure I
> could count such responses without taking my shoes off.
>
> 73, Jim K9YC
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