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Re: [TenTec] LAST WORD ON ORLANDO HAMFEST

To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Subject: Re: [TenTec] LAST WORD ON ORLANDO HAMFEST
From: "Bob McGraw - K4TAX" <RMcGraw@Blomand.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sun, 17 Feb 2013 19:41:20 -0600
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
Actually I think it is smart business. Look at the cost of advertising and look at the cost of attending a hamfest for a company as compared to the number of persons that will see the products. Yet at the same time, the internet offers a multitude of more opportunities for exposure for any companies products. Brick and mortar stores are rapidly finding the internet to be more effective for sales and less costly too. The Brick and Mortar that I work for is reporting for 2012 that out of 1700 stores, some 22% of their business was via the internet. And that number is almost twice the previous year's business via the internet.

As to Dayton participation, I'm aware of several persons that have been asked to assist at the Tentec booth this year. This pretty well says "Tentec will be at Dayton". And these are persons that own and operate Tentec radios along with the Engineering and Sales staffs. As to references for a product, word of mouth is the best venue and it will be present at Dayton.

With the 40M and 20M nets and the certificate program, I'd expect likely to project several hundred upwards of a thousand soles or more heard Tentec radios on the air today. While I don't have current figures, I'd say the growth of the nets has stimulated a lot of interest in the Tentec products.

And for what it's worth, I will personally be attending and demonstrating the Eagle and the Argonaut VI at the Dalton GA hamfest this coming Saturday and Sunday. I've done this two years in a row and never encountered an empty spot in front of the table.

73
Bob, K4TAX

DISCLOSURE:
This is to inform all persons, I am a Tentec Ambassador and I receive
compensation according to the Tentec Ambassador program.  In addition, I
serve as a volunteer beta test person to Tentec for the Omni VII, Eagle
and Argonaut VI radios.  I hold no employment relationship, no financial
interests nor do I conduct any commercial business, direct or indirect,
with Tentec.






----- Original Message ----- From: "David and Dianne on Comcast" <dhhdeh@comcast.net>
To: "Ten Tec Reflector" <tentec@contesting.com>; <jwharton@tentec.com>
Sent: Friday, February 15, 2013 9:59 PM
Subject: [TenTec] LAST WORD ON ORLANDO HAMFEST


"But, it sure is an odd way of doing business." -- Ya think??

Coupled with the fact that TT has not advertised in QST for the past two months and has had no product advertising (except for promoting its own web site) in QST since last August, it all does not inspire much confidence with customers (of who I am one since 1996) about the current condition or future viability of the company.

How can anyone be expected to try their products if there are no dealers, no print advertising, IMO, a less than optimum web site and they don't appear at all but the one big show. I don't take much comfort in their committing to Dayton. Would you expect less? They need to assure us that they will be there? Wow.

Elecraft, a similar sized company, seems to understand that the shows, big and small, a voluminous, technically oriented web site, Dxpedition sponsoring and word of mouth satisfaction are all their significant source of sales leads and they do not offer a 30 day trial. As for "no questions" on the TT 30 day trial returns ...not exactly true.... as I can attest from the past. Lots of questions as to why. The refund was made, but IMO begrudgingly. I would not want to try it again.

This mystery surrounding the need for their customers to e-mail Jim Wharton about their recent decision, IMO its simply no way to treat customers who have growing legitimate concerns based on TT's very public, recent corporate decisions. Having run a successful business for 34 years, I can attest that it is not the customer's privilege to do business with the company but rather the other way around.

I bought an Omni VII last year and do like and enjoy it very much, along with my K3. But I will have had hard time convincing others to give it a try in light of these recent peculiar corporate marketing decisions, the questions they imply and TT chooses to leave unanswered, evoking legitimate concerns .

73 de N1LQ-Dave




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