Steve,
There is an email addy on the site for service but they check their mail
Monday - Wednesday. Who knows when they respond to the mail.
Mike
W8TRN
----- Original Message -----
From: "Steve Ellington" <steven4lq@gmail.com>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Thursday, June 22, 2017 11:15
Subject: Re: [TenTec] Prompt Ten Tec service
How did you even know how to get an RMA?
The TT web site shows absolutely nothing. No number, no address, no
instructions.
http://www.tentec.com/
You must have inside information.
Steve N4LQ
On Wed, Jun 21, 2017 at 10:36 PM, Michael Chowning
<mike.chowning@mgccc.org>
wrote:
Just want to let everyone know that Ten Tec service is alive, well, and
prompt. I emailed Ten Tec a week ago today for a RMA # to return a radio
for service. Wednesday I received a RMA #, and shipped the radio, They
received the radio around 3:00pm Friday. Today (Tuesday), I received a
call from Tony at Ten Tec. The radio is fixed, and will ship back to me
tomorrow by Fedex. That is quick, prompt service! I hope to see Ten Tec
become a healthy manufacturer of radio again soon. This kind of service
is
a good omen. Thanks, Ten Tec.
Mike, N8TTR
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