On 9/15/2010 3:15 AM, Kevin Normoyle wrote:
> for what it's worth:
> I ordered a number of 2.4" toroids from Arrow, type 31 and 43.
>
> They packed ten to a custom foam sheet with holes cut to size the
> toroids..with foam under and over that, then with
> cardboard sheets taped over that. And then all in a box with bubble wrap.This
> is very good packing. The toroids don't
That is the way they come when packed in bulk. They likely use the same
packing when reselling 10 at a time.
73
Roger (K8RI)
> move in the custom foam sheet and can't even come close to each other. This
> might be the packing from the manufacturer.
>
> I didn't order ten of the type 43, and they wrapped each toroid individually
> in bubble wrap and taped, then they were
> put into a box with layers of bubble wrap above/around/on top of that.
>
> All arrived fine. (US). Packing seemed perfectly fine to me. Yeah I could
> imagine with some rough handling and bad luck
> of the draw from the bubble wrapping guy, one could crack.
>
> But I really can't imagine anyone complaining about the packaging.
> If you're really worried about it, you might get the better packing if you
> order multiples of 10 (for 2.4")
>
>
> -kevin
> ad6z
>
> -
>
> On 9/14/2010 11:18 PM, Timothy Coker wrote:
>> The way I am reading this is that Jorge was quoting Arrow's statement saying
>> that the customer service rep at Arrow was pointing the finger at themselves
>> and credited Jorge's credit card for the bad toroid.
>>
>> It appears that Jorge is happy with Arrow's customer service.
>>
>> Tim, N6WIN.
>>
>> On Tue, Sep 14, 2010 at 11:07 AM,<n8de@thepoint.net> wrote:
>>
>>> If the box is in good shape, the damage probably occurred due to POOR
>>> packaging INSIDE the box.
>>>
>>> That is quite obvious!
>>>
>>> 73
>>> Don
>>> N8DE
>>>
>>>
>>> Quoting Jorge Diez - CX6VM<cx6vm.jorge@adinet.com.uy>:
>>>
>>>> Hello,
>>>>
>>>>
>>>>
>>>> I wanted to share my experience with www.arrow.com. I not have any
>>> relation
>>>> with this company, and this was my second purchase there in some years.
>>>>
>>>>
>>>>
>>>> I bought four big toroids some days ago. Finally I received them at my
>>> QTH
>>>> in Uruguay, and one of the was broken..!
>>>>
>>>>
>>>>
>>>> I asked them if there´s any shipment insurance and they asked me to send
>>>> photos of the box I received. Fortunatelly I took some photos of the box
>>> and
>>>> the torids, so I sent them by email.
>>>>
>>>>
>>>>
>>>> They determined that “Since the inner box appears to be in perfect
>>> condition
>>>> the damage may have resulted from handling in my warehouse”
>>>>
>>>>
>>>>
>>>> And they debit my credit card. All of this in a few hours.
>>>>
>>>>
>>>>
>>>> Really they own a new customer. If you are sure you are receiving a great
>>>> service, you don´t care about $0,50 or $1 in a toroid price.!
>>>>
>>>>
>>>>
>>>> 73,
>>>>
>>>> Jorge
>>>>
>>>> CX6VM/CW5W
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>>
>>>>
>>>>
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>>>
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