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[WriteLog] Problem with Closing Application

To: writelog@contesting.com
Subject: [WriteLog] Problem with Closing Application
From: Mike <k4gmh@arrl.net>
Date: Fri, 18 Feb 2005 23:06:53 -0500
List-post: <mailto:writelog@contesting.com>
Hello,

Kinda off topic: Got a computer problem. While closing RITTY (a DOS 
program) one of the screens came up with the info that "The program has 
performed an illegal operation and will be shut down......" When "Close" 
was clicked another screen with the same info. reappears, etc.  The 
computer has been restarted several times, but no joy. The CNTRL, ALT, 
DELETE sequence was done to get the window that show what is running. 
Unfortunately, most of the time this window doesn't open. When it does, 
nothing unusual is open - like RITTY.  Also, the CNTRL, ALT, DELETE 
sequence of keys do not cause a computer restart.

The details about what is causing the problem is: "EXPLORER caused a 
segment not present fault
in module KRNL386.EXE at 0001:00009e90.
Registers:
EAX=00003fea CS=0167 EIP=00009e90 EFLGS=00000217
EBX=0000874a SS=2d8f ESP=00008748 EBP=0000877c
ECX=00000000 DS=166f ESI=00000022 FS=0000
EDX=00000000 ES=2d8f EDI=00000006 GS=0000
Bytes at CS:EIP:
36 c5 57 06 36 8b 5f 0a 9c 0e e8 8d e6 1f 73 03
Stack dump:
038e166f 000016a7 2d260000 000002ea 00000030 00000000 00000000 00000000 
00000000 00062d26 00000000 00002d26 2d260000 00b988c8 00300010 00000030"

I have no idea what this is telling me.

Running 98SE OS and have installed all the updates.  Computer is 800 MHz 
Pentium III with 650K RAM and 80 Gbyte HD.

Another registered copy of RITTY runs okay.

Did a hard drive scan and nothing was found.

Could the problem be in the first RITTY file (I have two registered 
copies)? For several years this file would close when scrolling down it. 
The same screen would come up saying an illegal operation had been 
performed. When "Close" was clicked, the computer continued as it should 
without the annoying window reappearing letting you know it just performed 
an illegal operation.  Haven't looked at the file for some time. RITTY 
normally is selected as part of WL or else from an icon.

Tried to delete the file with the possible problem RITTY application but 
failed. Got the following message: "Cannot delete RITTY: Access denied. 
Make sure disk is not full or write protected and that the file is not 
current in use." Also tried to delete the shortcut icon and got this 
message: "Cannot Delete File: File system error (1026)". Then tried to cut 
and put in to the Recycle Bin and got the same message "....File system 
error (1026)". Tired to use the uninstall but RITTY isn't listed. 
Everything else seems to work okay - even the pop-ups on Firefox.

Did a virus scan and nothing showed up. 4.51 is the version of RITTY.



         73,
         Mike, K4GMH 
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