Alpha now has a caveat about shipping on their website:
"Due to excessive shipping damage caused by standard shipping methods
(cardboard box with padding) Alpha Radio Products highly recommends that ALL
amplifiers be packaged on a pallet and shipped via freight service. Also
note that Alpha Radio Products will ONLY return repaired amplifiers via
palletized, freight service."
Hal Mandel
W4HBM
-----Original Message-----
From: 1000mp-bounces@mailman.qth.net [mailto:1000mp-bounces@mailman.qth.net]
On Behalf Of Thomas Tow
Sent: Monday, October 02, 2006 10:12 AM
To: 'All about Yaesu 1000mp'
Subject: [1000mp] Shipper and claims
What Cecil is saying is true in regard to the claim. I sent one of my Alphas
back several years ago...same thing. Damage when it arrived back here. Not
bad but needed work. Got a return RMA from Alpha and sent it back to
them..they filed the claim with UPS and although it was a real problem for
them...they got it taken care of and my amp was good as brand new when it
arrived back home..I paid nothing for that as I recall. Can't comment on the
payment discrepancy. The shipper is always the one who files the claim and
(hopefully) gets paid from my experience. 73, Tommy WD4K
-----Original Message-----
From: 1000mp-bounces@mailman.qth.net [mailto:1000mp-bounces@mailman.qth.net]
On Behalf Of Cecil Acuff
Sent: Monday, October 02, 2006 8:41 AM
To: All about Yaesu 1000mp
Subject: Re: [1000mp] FT1000mp
The contract with UPS is with the shipper. Since Garry didn't enter into
the contract with UPS they were only obligated to pay Alpha who was their
customer. The issue was how much did they insure it for when they shipped
it. If they received full retail from UPS then it was unfair the way they
treated Garry on the purchase of the replacement amp. You will never know
the answer to that question.
Rod you were the shipper with UPS so you were paid the claim.
I understand it's hard to get a claim paid now days. Easy for them to claim
improper packing issues....but I've had much better luck in this area of the
country getting stuff shipped without damage than using FedEx especially
USPS. I've actually picked up USPS boxes out of the road that have fallen
out of the truck and delivered them myself to the address listed on the
box....
Cecil...
----- Original Message -----
From: "Rod WC7N" <wc7n@charter.net>
To: "All about Yaesu 1000mp" <1000mp@mailman.qth.net>
Sent: Saturday, September 30, 2006 7:21 PM
Subject: Re: [1000mp] FT1000mp
> Gosh Garry that is a surprise.... I sent my 91B back to Alpha for repairs,
> just before UPS went on strike several years ago, and they UPS) obviously
> put a fork lift through it..... UPS paid me for the quoted Alpha repairs
> and it was all taken care of in great shape... Arrived like a new amp....
> Gosh come to think of it, it hasn't been back since... Couple of years ago
> needed to put new jugs in it but that has been it.... Maybe, just maybe, I
> am listening more than xmiting.
>
> Rod WC7N
> ----- Original Message -----
> From: "Garry Shapiro" <garry@ni6t.com>
> To: "All about Yaesu 1000mp" <1000mp@mailman.qth.net>
> Sent: Saturday, September 30, 2006 1:28 PM
> Subject: RE: [1000mp] FT1000mp
>
>
>>I feel for you...
>>
>> I bought an Alpha 87A in 1999. Because it was a return within 30 days
>> from a
>> buyer who changed his mind, it was sold to me at $500 below the
>> then-current
>> sales price. It arrived via UPS, and clearly had been dropped. I returned
>> it, and Alpha got a settlement from UPS. But I had to pay the
>> non-discounted
>> price to get a brand-new one. That cost me $500 out of pocket and several
>> weeks' delay.
>>
>> Garry, NI6T
>>
>> -----Original Message-----
>> From: 1000mp-bounces@mailman.qth.net
>> [mailto:1000mp-bounces@mailman.qth.net]On Behalf Of Mike
>> Sent: Saturday, September 30, 2006 10:01 AM
>> To: 1000mp@mailman.qth.net
>> Subject: [1000mp] FT1000mp
>>
>>
>> Dear all
>> After seaching for a decent seondhand ft1000mp,i found one and
>> bought it!arranged DHL to make the delivery and en route they have
>> bounced
>> it!!!to my disgust,so what i am looking for is a new front facia the
>> plastic
>> front,and both top and bottom cases,can anyone tell me where in the UK i
>> can
>> get these parts?
>>
>>
>> Regards
>>
>> All
>>
>> Mike
>> ______________________________________________________________
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>>
> ______________________________________________________________
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